After swapping an internal wireless card on a laptop with an identical model, the technician notices that the wireless does not work. Which of the following would be the MOST likely cause?（）A、Antennae is not connectedB、Wireless card is defectiveC、Drivers

第1题：

A technician is trying to install a previous-generation expansion card into their new laptop.However, the card refuses to fit into the expansion slot. Which of the following is MOST likely the reason?（）

• A、The card needs to have the compatibility jumpers set before it can be installed into the system.
• B、The card is a PCI Express card and the laptop supports pcmica.
• C、The expansion slot needs to be enabled in the blos first.
• D、The card is a PCMCIA card and the laptop supports PCI Express cards.

第2题：

An administrator wants to limit access of a wireless network without requiring authorized users to enter a password or network key. Which of the following methods would MOST likely be implemented on the wireless network?（）

• A、Disable SSID
• B、WPA
• C、MAC filtering
• D、RAS

第3题：

A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）

• A、The video cable is incorrectly attached.
• B、A corrupted or incorrect video driver is installed.
• C、An incorrect video card is installed in the computer.
• D、The video card is defective and needs to be replaced.

第4题：

A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. TheWLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why theWLAN card is performing at that speed? （）

• A、The WLAN card is 802.11g.
• B、The WLAN card is 802.11b.
• C、The WLAN card is 802.11n.
• D、The WLAN card is 802.11a.

第5题：

Which of the following is an example of a hot swappable component on a laptop?（）

• A、Internal wireless adapter
• B、CPU
• C、PCMCIA card
• D、RAM

第6题：

A technician is working on a SOHO wireless network and notices that the wireless adaptor in the laptop shows excellent connection at 11Mbps. The technician has a wireless N adaptor. Which of the following would BEST describe this connection speed?（）

• A、The laptop is too far away from the WAP.
• B、The WAP is using 802.11a frequencies.
• C、The laptop is only set to allow 802.11n connections.
• D、The technician is on an 802.11b network.

第7题：

A user reports sporadic connectivity with their wireless connection. A technician determines the wireless speed reported by the laptop to be 1Mbps. Which of the following is the MOST likely cause of this issue?（）

• A、The client does not support 802.11n
• B、Incorrect frequency on the client is being used
• C、Incorrect encryption on the AP
• D、The client distance from the AP

第8题：

A customer’s laptop display panel assembly had just been replaced. The customer notices that the wireless network adapter is enabled but detecting a weak signal. Which of the following is the MOST likely cause?（）

• A、The wireless card needs to be replaced.
• B、The antenna wires are not connected properly.
• C、The wireless drivers need to be updated.
• D、The display panel is defective.

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第13题：

A user replaces a laptop’s wireless PCMCIA card with a different vendor’s card. All of the new card configuration steps have been followed. The OS sees all known wireless networks but cannot connect to the user’s network. Which of the following is the MOST likely reason for this behavior?（）

• A、DMZ is enabled.
• B、MAC filtering is enabled.
• C、WEP is being used.
• D、SSID broadcast is disabled.

第14题：

A technician installs a new video card in a desktop with onboard video. The technician boots the unit but sees no display. The monitor power light is on and the OS seems to be loading. Which ofthe following is the MOST likely cause?（）

• A、The display is defective.
• B、The video card needs to be flashed.
• C、The internal adapter has not been disabled.
• D、The new video card is defective.

第15题：

A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? （）

• A、ESD mat
• B、ESD wrist strap
• C、Sealable plastic bag
• D、Anti-static bag

第16题：

Which of the following is the MOST likely cause of a low wireless signal after an internal wireless adapter on a laptop was replaced?（）

• A、The wireless card must be calibrated to the laptop.
• B、The correct preshared encryption key must be installed to boost the signal.
• C、The MAC address of the new wireless card will have to be added to the WAP to get the full signal.
• D、The antenna wires for the wireless card were not attached.

第17题：

Mike, a technician, is installing a wireless router for a client. Which of the following is MOST important when installing a wireless router?（）

• A、Location
• B、DCPA
• C、SSID
• D、Number of client machines

第18题：

On a laptop, special operations like wireless card on/off, volume settings, and screen brightness can generally be controlled via which of the following physical means?（）

• A、Docking station toggle switches
• B、FN keys
• C、Remotes
• D、Up/down arrows

第19题：

A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?（）

• A、If the wireless is enabled
• B、If the laptop is connected to the correct gateway
• C、If the SSID is enabled
• D、If the DHCP address scheme is correct

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