Which of the following is a reason why Bob, a technician, should install case fans in the front of acomputer case?（）A、It forces hot air out of the PCB、The fan is easier to remove and cleanC、It forces cooler air into the power supply quicklyD、It forces coo

第1题：

Which of the following should the technician do FIRST when replacing a motherboard?（）

• A、Use a benchmarking tool
• B、Use anti-static wrist band
• C、Remove the CPU
• D、Remove the power supply

第2题：

A technician receives a computer for repair and observes that the fan on the power supply is not moving. Which of the following should the technician do？ （）

• A、Move the power supply voltage switch to 220 volts.
• B、Add an additional fan to help cool the computer.
• C、Replace the cable that attaches the power supply to the motherboard.
• D、Replace the power supply.

第3题：

A technician is building a Windows 2008 server and has installed a motherboard， processor， and power supply. Which of the following optical drives should the technician install？（）

• A、Flash Drive
• B、DVD-RW
• C、CD-ROM
• D、SSD

第4题：

A technician is performing preventive maintenance on the hardware components in a workstation. Which of the following actions should the technician take？ （）

• A、Remove the case front and clean the air vents.
• B、Unplug the capacitors from the board and clean the contacts.
• C、Remove the processor and clean the pins with an eraser.
• D、Remove the processor and clean any dust that has collected between the processor and the heatsink.

第5题：

In order to ensure there is proper airflow in a new computer, which of the following should be performed?（）

• A、Install a passive hard drive cooler.
• B、Unplug the redundant power cables from the motherboard.
• C、Install rounded IDE cables.
• D、Drill holes in the PC's case to create more airflow

第6题：

A mail server keeps shutting down. The administrator gets an error message over temperature error? Which of the following should the administrator replace FIRST?（）

• A、Power supply fan
• B、CPU fan
• C、Heat sink
• D、Case fan

第7题：

A mail server keeps shutting down. The administrator gets an error message over temperature error. Which of the following should the administrator replace FIRST？（）

• A、 Power supply fan
• B、 CPU fan
• C、 Heat sink
• D、 Case fan

第8题：

A technician is tasked with clearing all dust covering the fan vents of servers in a small office.Which of the following tools would be the BEST option?（）

• A、Small vacuum
• B、Air compressor
• C、Compressed air can
• D、Paint brush

第9题：

A user states that whenever they try to launch a certain installed application, they hear unusual whirring/clicking sounds from their machine and the application never loads. Which of the following components would a technician MOST likely need to replace?（）

• A、Hard Disk Drive
• B、Optical Drive
• C、Power Supply Unit
• D、Case Fan

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第13题：

Which of the following should a technician use to remove dust from the inside of a server case？（）

• A、Compressed air
• B、Vacuum
• C、Soap and water
• D、Disinfecting wipes

第14题：

A technician has installed a new motherboard in a workstation, but after hardware tests, themotherboard has failed. Which of the following should the technician do FIRST before replacingthe motherboard? （）

• A、Reseat all power connections.
• B、Remove the CMOS battery.
• C、Install the graphics card.
• D、Ground to the case.

第15题：

A technician receives a work order requesting the installation of an NLX motherboard into a micro ATX case. Which of the following should the technician recognize？（）

• A、A standard ATX power supply will not be able to connect to the NLX adapter.
• B、The system will not start up.
• C、The case is too small for the motherboard.
• D、The motherboard was not meant for this style of case.

第16题：

After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）

• A、Install a larger fan near the hard drive to cool the system.
• B、Clean the drive with compressed air and continue to use it.
• C、Remove and replace the drive.
• D、Apply more thermal compound and reseat the drive.

第17题：

A technician is dispatched to install additional RAM in a computer. The technician unplugs thesystem from the power source, and removes the cover of the PC. Which of the following shouldthe technician do NEXT?（）

• A、Update the BIOS for compatibility.
• B、Put on an ESD strap.
• C、Use an anti-static bag to hold the RAM while installing.
• D、Clean out the PC with compressed air.

第18题：

Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case?（）

• A、Acquire the appropriate tools that are going to be used.
• B、Touch the case to discharge static.
• C、Remove loose jewelry.
• D、Refer to manufacturer documentation.

第19题：

A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）

• A、Remove and clean the fuser assembly with an alcohol based cleaner.
• B、Install a maintenance kit and reset all page counts to zero.
• C、Perform a full power cycle on the printer.
• D、Clean the paper path with a damp cloth and canned air to remove any debris.

第20题：

While performing a preventative maintenance check on a personal computer, a technician notices thatseveralunused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled?（）

• A、Help limit radio frequency interference (RFI) inside the case.
• B、Help ensure proper air flow through the case.
• C、Help prevent moisture buildup in the case.
• D、Help limit electrostatic discharge (ESD) inside the case.

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