A home user would like to connect their laptop display to their home HD television. Which of the following is the BEST solution?（）A、Connecting the laptop’s VGA output to an HDMI adaptorB、Connecting the laptop’s VGA output to the television’s VGA inputC、Co

第1题：

第2题：

A user replaces a laptop’s wireless PCMCIA card with a different vendor’s card. All of the new card configuration steps have been followed. The OS sees all known wireless networks but cannot connect to the user’s network. Which of the following is the MOST likely reason for this behavior?（）

• A、DMZ is enabled.
• B、MAC filtering is enabled.
• C、WEP is being used.
• D、SSID broadcast is disabled.

第3题：

Which of the following laptop displays would provide the BEST viewing angle?（）

• A、IPS LCD
• B、TFT LCD
• C、DLP
• D、Plasma

第4题：

A user is unable to access the company website on a laptop. A network technician verifies that theuser can access other Internet pages. According to network troubleshooting methodology, which of the following steps should be taken NEXT?（）

• A、Remotely connect to the user's laptop and review the network configuration settings
• B、Ping the web server from inside the network to ensure it is still up and running.
• C、Check to make sure the company's website is accessible from the Internet.
• D、Ensure the Ethernet cable is securely plugged into the user's laptop

第5题：

A customer, who brings their laptop to work on a daily basis, calls to ask for the best way to add USB ports and an additional network card to their laptop. Which of the following would meet the user’s requirements?（）

• A、Docking station
• B、Self powered USB hub
• C、KVM switch
• D、Non-powered USB hub

第6题：

A laptop will not output to a connected projector. Which of the following steps should a technician take FIRST?（）

• A、Press the appropriate function + monitor key.
• B、Adjust the BIOS settings for external display.
• C、Replace the video card on the laptop.
• D、Update video drivers for the video card.

第7题：

A customer has security concerns about classified local data being compromised if the laptop isstolen. The customers laptop has Windows 2000 utilizing the FAT16 file system. Which of the following actions should be taken？（）

• A、Upgrade the operating system to Windows XP Home.
• B、Have the customer convert to NTFS and enable data encryption.
• C、Tell the customer that a laptop should not be used for classified data.
• D、Configure the wireless adapter to only connect to secure networks.

第8题：

A user connecting a laptop to a wall jack is prompted for user credentials before being grantedaccess to the network. Which of the following is MOST likely implemented on the switch?（）

• A、MAC filtering
• B、PoE
• C、IP filtering
• D、802.1X

第9题：

Which of the following tools would be BEST to use to pry open the case of a laptop?（）

• A、Metal screwdriver
• B、Plastic wedge
• C、Needle-nose pliers
• D、Extension magnet

第10题：

A user reports their laptop computer can no longer connect to a server. The computer works correctly in a different office. Which of the following tools would be used to troubleshoot this issue?（）

• A、Cable tester
• B、Multimeter
• C、Fiber splicer
• D、Loopback plug

第11题：

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第13题：

A user would like to use an external monitor with their laptop, but when the monitor is plugged in and connected to the laptop, the screen does not display on the monitor. Which of the following is the BEST way to display an image on both the monitor and the laptop?（）

• A、Change resolution on laptop
• B、Toggle FN key and external monitor key
• C、Try a different monitor type
• D、Try using a different monitor cable

第14题：

A user has a new laptop with a quad-core processor, and wants to increase the memory of theunit. Which of the following memory types would be the BEST choice?（）

• A、DIMM
• B、RIMM
• C、SIMM
• D、SODIMM

第15题：

A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?（）

• A、Windows Firewall settings
• B、DHCP settings
• C、Disable HomeGroup
• D、Wireless on/off switch

第16题：

A user’s laptop does not produce sound even though the volume settings are at maximum in theoperating system. Which of the following would MOST likely resolve this issue?（）

• A、A new sound card
• B、A new speaker
• C、A BIOS update
• D、A hardware volume control

第17题：

A technician has a laptop in for repair with a consistent video corruption issue. The issue is seen on the local display and on an external monitor. The issue happens on the BIOS setup screen as well as within Windows. Which of the following laptop components is MOST likely failing?（）

• A、VGA port
• B、LCD display
• C、Onboard video card
• D、Inverter

第18题：

A user is attempting to connect to the network remotely using a laptop and dial-up. The user plugsthe cable into the only available laptop connection, but the connector is loose inside the port. TheMOST likely reason the connector is loose is the:（）

• A、RJ-11 connector needs to be re-crimped
• B、User has plugged into the laptop's NIC port
• C、User has plugged the wrong end of the cable into the port
• D、RJ-11 connector needs to be replaced with an RJ-45 connector

第19题：

An executive’s laptop screen has been damaged and will not power on. Which of the following is the FASTEST way to get the executive back online?（）

• A、Pull the hard drive and install it in a spare laptop of the same make and model.
• B、Replace the motherboard on the laptop.
• C、Build the executive a temporary laptop and attempt to repair the damaged one.
• D、Replace the backlight on the laptop.

第20题：

A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?（）

• A、If the wireless is enabled
• B、If the laptop is connected to the correct gateway
• C、If the SSID is enabled
• D、If the DHCP address scheme is correct

第21题：

Which of the following should be checked FIRST if the laptop’s fan continuously goes full speed?（）

• A、Dust buildup
• B、AC adapter
• C、Battery temperature
• D、Fragmentation

第22题：

第23题：