There are several technicians working on various systems on a new workbench. Which of thefollowing should be reviewed to ensure all proper procedures are followed to help reduce anypossible issues?（）A、MSDSB、OEMC、ESDD、EMI

第1题：

Which component should you use to reduce collision issues on a large LAN?（）

• A、Switch
• B、Repeater
• C、Printer
• D、Host

第2题：

A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take?（）

• A、Wear a back brace when lifting and carrying the CRTs to the storage room.
• B、Wear anti-static wrist straps to prevent ESD in the new monitors.
• C、Recycle the monitors after removing the capacitors for use in other monitors.
• D、Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

第3题：

Users are unable to stay connected to the company's wireless network. Several times throughout the day the users' signals are dropped and they are forced to reconnect to the network. A technician determines the network cabling that supplies the WAP has been run inside with several power lines. Which of the following is the MOST likely cause of the network issue?（）

• A、Ashort
• B、Open pairs
• C、ESD
• D、EMI

第4题：

A company is deploying a new file server to consolidate shares from several legacy servers. Which of the following is the BEST method to ensure that the new file shares are being used？（）

• A、 Setup the new file server and shut down the legacy servers.
• B、 Remove all the DNS entries for the legacy servers.
• C、 Create a logon script to remap the old file shares to the new file shares.
• D、 Go to each users computer， remove all shares and setup the new shares.

第5题：

A customer plans to consolidate several systems onto POWER7. Their immediate requirement is to have a single Power 770, and they will buy a second Power 770 at a later stage. They want to keep their existing three POWER5 570s and three POWER6 520s which are all managed by an HMC (7310-CR3). Which of these statements is true and would minimize the cost?（）

• A、All the machines can be connected to the existing HMC, as long as it is updated to code level 7.7.1 or later
• B、The Power 770 requires an HMC (7042-CR5 or later), so they must buy one. All of the systems can be managed by this new HMC
• C、They should buy a new HMC for the Power 770 system, and leave the POWER5 and POWER6 based  systems connected to the existing one
• D、The Power 770 requires an HMC, so they should connect the Power 770 to the HMC and convert the POWER5 and POWER6 based servers to IVM

第6题：

You have an Exchange Server 2010 organization.  You plan to delegate administration of the organization.  You have a group named Technicians that contains all the level-two technicians in the organization. You need to ensure that the Technicians group can manage the properties of all the mailbox databases. The solution must minimize the number of permissions assigned to the Technicians group.  Which management role should you assign to the Technicians group？（）

• A、Help Desk
• B、Organization Management
• C、Recipient Management
• D、Server Management

第7题：

You need to recommend an administrative solution for the help desk technicians that meets the  museum’s technical requirements    What should you recommend？（）

• A、Add the help desk technicians to the Domain Admins group.
• B、Add the help desk technicians to the Accounts Operators group.
• C、Assign permissions for the Groups OU and the Branch1 OU to the help desk technicians.
• D、Assign permissions for the domain object and the Users container to the help desk technicians.

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第13题：

Which three best describe the partner benefits of the Cisco Lifecycle Services approach？（）

• A、Improve customer satisfaction rates
• B、Improve the skill sets of their staff members
• C、Increase their staff productivity
• D、Reduce the risk involved with deploying and supporting new and complex technologies
• E、Improve response times for network outages
• F、Help ensure that suppliers are meeting metrics

第14题：

The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM.  The customer is planning to implement their first ERP application.  This new application will be critical to running their business.  The customer has only a competitor’s UNIX systemcurrently installed.  They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software， what else should be included in the IBM proposal for the new ERP solution？（）

• A、I/T services and education to help with the implementation of the hardware and software
• B、A Supportline specialist to work directly with the customer to manage any issues that arise
• C、The services required to move the currently installed applications from the competitor’s systems to the IBM systems
• D、A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution

第15题：

In order to ensure there is proper airflow in a new computer, which of the following should be performed?（）

• A、Install a passive hard drive cooler.
• B、Unplug the redundant power cables from the motherboard.
• C、Install rounded IDE cables.
• D、Drill holes in the PC's case to create more airflow

第16题：

While performing a preventative maintenance check on a personal computer, a technician notices thatseveralunused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled?（）

• A、Help limit radio frequency interference (RFI) inside the case.
• B、Help ensure proper air flow through the case.
• C、Help prevent moisture buildup in the case.
• D、Help limit electrostatic discharge (ESD) inside the case.

第17题：

A customer plans to order several new pSeries systems and is concerned that the additional heat load may overwhelm the current air-handling system.  How might the pSeries technical specialist aid the customer in addressing their concern？（）

• A、Direct the customer to the Installation Guide for each system to identify the power requirements.
• B、Direct the customer to engage their site personnel to ensure the proper power connectors are provided to support the systems.
• C、Direct the customer to the Site and Hardware Planning Information and review the system requirements for each new pSeries system.
• D、Direct the customer to the Site and Hardware Planning Information to confirm that enough space is available in the rack to allow for proper airflow.

第18题：

You are the help desk manager for your company. The company network consists of a single Active Directory domain. All client computers run Windows XP Professional. All help desk technicians are members of the Help Desk Technicians group. They use Remote Assistance to remotely control user sessions to provide online support and training to users. The users currently use Windows Messenger to submit Remote Assistance invitations to the help desk technicians. You want to reduce the time required for help desk technicians to respond to Remote Assistance requests. To accomplish this goal, you want to configure the client computers to allow help desk technicians to establish a Remote Assistance session with a client computer without requiring an invitation from a user. What should you do?（） 

• A、In the Default Domain Policy, set the Remote Assistance - Solicited Remote Assistance policy setting to Disabled. 
• B、In the Default Domain Policy, set the Remote Assistance - Offer Remote Assistance policy setting to Enabled and add the Help Desk Technicians group to the Helpers list. 
• C、In each computer's Local Security Policy, grant the Help Desk Technicians group the Allow logon through Terminal Services user right. 
• D、In the System properties for each computer, select the Allow users to connect remotely to this computer option, and add the Help Desk Technicians group to the list of allowed users. 

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