A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?（）A、Educate the end user about how a computer becomes infected.B、Perform a clean install of the OS.C、Boot the PC in Safe Mode.D、Quarantine all inf

题目

A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?（）

  • A、Educate the end user about how a computer becomes infected.
  • B、Perform a clean install of the OS.
  • C、Boot the PC in Safe Mode.
  • D、Quarantine all infected files.
相似考题

1.A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? ()A.CDB.DIRC.MDD.RD

2.A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?()A.10.76.0.1B.127.0.0.1C.192.168.0.1D.255.255.255.0

3.A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue.Which of the following is MOST likely causing this PC’s issue?（）A. Faulty RAMB. 240 volt Kitchen outletsC. Power BrownoutsD. Excessive Heat

4.A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?（） (Select TWO).A. Set the clear password jumper on the motherboardB. Enter the BIOS setup and select the clear password settingC. Remove the power cord from the power supply and then plug it back inD. Power cycle the PCE. Remove the CMOS battery for 15 minutes

更多“A technician is working on a PC ”相关问题

  • 第1题：

    A network technician arrives to work and discovers users are having a problem connecting thecompany server. The server operator was working on upgrades the night before.Which of the following documents should the technician use to attempt to discover the problem?（）

    A. Network maps

    B. Change management

    C. Baselines

    D. Cable management


    参考答案：B

  • 第2题：

    A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?（）

    • A、10.76.0.1
    • B、127.0.0.1
    • C、192.168.0.1
    • D、255.255.255.0

    正确答案:B

  • 第3题：

    A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? （）

    • A、CD
    • B、DIR
    • C、MD
    • D、RD

    正确答案:A

  • 第4题：

    A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).

    • A、CPU fan
    • B、RAM
    • C、Hard drive
    • D、Power supply
    • E、Video card

    正确答案:A,D

  • 第5题：

    A technician has a PC that has no Internet connection. The IP address for the PC is 169.254.XXX.XXX. Which of the following should be checked FIRST?（）

    • A、DHCP settings
    • B、BIOS settings
    • C、DNS settings
    • D、Power settings

    正确答案:A

  • 第6题：

    A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）

    • A、Allow the user to continue working
    • B、Check for viruses
    • C、Re-image the hard drive
    • D、Document time/date for later reference
    • E、Prevent users from accessing the PC
    • F、Turn off PC

    正确答案:D,E

  • 第7题：

    单选题
    The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?（）
    A

    The memory

    B

    The CMOS battery

    C

    The PCIe power jack

    D

    The processor for chip creep


    正确答案： D
    解析： 暂无解析

  • 第8题：

    单选题
    A VPN connection is not working correctly and the technician is unable to ping the VPN server. Which of the following actions should the technician do FIRST?（）
    A

    Call their local ISP

    B

    Verify the IP information of the server

    C

    Check their local Internet connection

    D

    Verify the hostname of the server


    正确答案： B
    解析： 暂无解析

  • 第9题：

    单选题
    A technician does not have power to a PC. Which of the following tools should the technician use to check for electricity?（）
    A

    Cable tester

    B

    Power supply tester

    C

    Tone generator

    D

    Multimeter


    正确答案： C
    解析： 暂无解析

  • 第10题：

    多选题
    A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）
    A

    Allow the user to continue working

    B

    Check for viruses

    C

    Re-image the hard drive

    D

    Document time/date for later reference

    E

    Prevent users from accessing the PC

    F

    Turn off PC


    正确答案： F,A
    解析： 暂无解析

  • 第11题：

    单选题
    Which of the following commands would a technician use to view the active applicationconnections on a local PC to the network?（）
    A

    ipconfig

    B

    netstat

    C

    nslookup

    D

    net use


    正确答案： D
    解析： 暂无解析

  • 第12题：

    多选题
    A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?（） (Select TWO).
    A

    Set the clear password jumper on the motherboard

    B

    Enter the BIOS setup and select the clear password setting

    C

    Remove the power cord from the power supply and then plug it back in

    D

    Power cycle the PC

    E

    Remove the CMOS battery for 15 minutes


    正确答案： B,C
    解析： 暂无解析

  • 第13题：

    A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?（） (Select TWO).

    • A、Set the clear password jumper on the motherboard
    • B、Enter the BIOS setup and select the clear password setting
    • C、Remove the power cord from the power supply and then plug it back in
    • D、Power cycle the PC
    • E、Remove the CMOS battery for 15 minutes

    正确答案:A,E

  • 第14题：

    The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?（）

    • A、The memory
    • B、The CMOS battery
    • C、The PCIe power jack
    • D、The processor for chip creep

    正确答案:C

  • 第15题：

    A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?（）

    • A、Faulty RAM
    • B、240 volt Kitchen outlets
    • C、Power Brownouts
    • D、Excessive Heat

    正确答案:D

  • 第16题：

    A technician is dispatched to install additional RAM in a computer. The technician unplugs thesystem from the power source, and removes the cover of the PC. Which of the following shouldthe technician do NEXT?（）

    • A、Update the BIOS for compatibility.
    • B、Put on an ESD strap.
    • C、Use an anti-static bag to hold the RAM while installing.
    • D、Clean out the PC with compressed air.

    正确答案:B

  • 第17题：

    A technician arrives in Germany and discovers that when their PC is plugged into the outlet, nopower is received. Which of the following actions should the technician take to get the PC tooperate?（）

    • A、Change the BIOS settings to the local time
    • B、Adjust the voltage selector switch
    • C、Attach a 220 volt power strip from the current region to the PC
    • D、Attach a 120 volt battery backup power supply to the PC

    正确答案:B

  • 第18题：

    单选题
    A technician is replacing memory in a server whose motherboard supports PC100 or PC133 memory.  This type of memory is also known as which of the following？（）
    A

    SDRAM

    B

    RAMBUS

    C

    DDR2

    D

    DDR3


    正确答案： D
    解析： 暂无解析

  • 第19题：

    单选题
    A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）
    A

    Agree with the user’s complaints

    B

    Clarify the user’s statements

    C

    Minimize the user’s criticism

    D

    Shadow the other technician on the next repair


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    A technician is dispatched to a location. While working, the technician’s cell phone rings. Which of the following actions should the technician take?（）
    A

    Answer the call to determine its importance.

    B

    Ignore the call and return the call from a land line.

    C

    Answer the call and leave the location in order to talk.

    D

    Silence the phone and allow the call to go to voice mail.


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?（）
    A

    Faulty RAM

    B

    240 volt Kitchen outlets

    C

    Power Brownouts

    D

    Excessive Heat


    正确答案： D
    解析： 暂无解析

  • 第22题：

    多选题
    A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).
    A

    CPU fan

    B

    RAM

    C

    Hard drive

    D

    Power supply

    E

    Video card


    正确答案： D,B
    解析： 暂无解析

  • 第23题：

    单选题
    A network technician arrives to work and discovers users are having a problem connecting the company server. The server operator was working on upgrades the night before. Which of the following documents should the technician use to attempt to discover the problem?（）
    A

    Network maps

    B

    Change management

    C

    Baselines

    D

    Cable management


    正确答案： D
    解析： 暂无解析

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