Memory utilization by the print spooler process is constantly climbing after users begin to print to acertain type of printer.  Which of the following is the MOST likely cause of the problem？（）A、 Corrupted print spooler softwareB、 Memory leak in one of t

第1题：

You are the network administrator for All network servers run Windows Server 2003. A server named PrintTK1 has a print device directly connected to the parallel port. The print device is shared for use by all users. Peter is the IT manager. Peter reports that his documents are often printed after documents submitted by other users. You need to ensure that Peter's documents take precedence over documents submitted for printing by other users. However, if a document is already printing, the printing must not be interrupted. What should you do?（）

• A、Configure the printer permissions to assign the Allow - Take Ownership permission to Peter. Restart the Print Spooler service on PrintTK1.
• B、Make Peter's user account the owner of the printer. Restart the Print Spooler service on PrintTK1.
• C、Create a new printer on PrintTK1 and configure it to print to the print device. In the Advanced tab of the new printer properties, select the Print directly to the printer option. Configure Peter's computer to print to the new printer.
• D、Create a new printer PrintTK1 and configure it to print to the print device. Modify the priority of the new printer. Configure Peter's computer to print to the new printer.

第2题：

Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）

• A、The network connection is unavailable.
• B、The printer is offline.
• C、The user does not have the proper security permissions.
• D、The print spooler is stopped.

第3题：

A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）

• A、Restart the print job in the print queue.
• B、Print a test page from the printer properties.
• C、Run the Add Printer Wizard.
• D、Restart the print spooler service.

第4题：

Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?（）

• A、The user is using a PostScript driver.
• B、The printer is not on the HCL.
• C、The user does not have the appropriate permissions to print.
• D、The printer driver is not installed on the terminal server.

第5题：

Users are having trouble printing in terminal services. The administrator finds that whenever acertain user prints the print spooler crashes.  Which of the following is the MOST likely problem？（）

• A、 The user is using a PostScript driver.
• B、 The printer is not on the HCL.
• C、 The user does not have the appropriate permissions to print.
• D、 The printer driver is not installed on the terminal server.

第6题：

You are the administrator of a network where many print devices are being used. A user Mike complains that whenever he sends a print job to a printer named Int_Prn, the printout is illegible. What is the most likely cause of this problem?（）

• A、Incorrect spooler setting
• B、Incorrect network protocol
• C、The spooler service is malfunctioning or has crashed
• D、Incorrect page size
• E、Incorrect paper size
• F、Incorrect driver 

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第13题：

An Information Technology （IT） staff has many calls from users who are unable to print or who lose print jobs.  After investigation， the IT staff has determined that the print spooler is stopping sporadically.  Which of the following actions in IBM Director would best resolve the issue？（）

• A、Create an Event Action Plan to monitor the NT Event Log for Print Spooler errors.Set a task to restart the print spooler when stopped.Apply this plan to print servers.
• B、Using Event Management， create an Event Action Plan with a print spooler filter and set a task to restart the print spooler when stopped.  Apply this plan to print servers.
• C、Using Resource Manager， create a threshold to monitor the print spooler queue.Create an Event Action Plan with a print spooler filter and set a task to restart the print spooler when the queue gets above 10 jobs.Apply this plan to print servers.
• D、Using Process Management， create a threshold to monitor to set an error condition when the print spooler has stopped.Create an Event Action Plan using this filter and create a task to restart the print spooler when stopped. Apply plan to print servers.

第14题：

A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）

• A、The printer cable is not bi-directional.
• B、The user does not have full printer administration rights.
• C、The computer cannot spool and send the print job fast enough.
• D、The print job is too big for the amount of available memory.

第15题：

Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）

• A、No IP address on the printer
• B、Paper jam in the paper feed tray
• C、Improper DNS settings on the printer
• D、Broken LCD screen on the printer

第16题：

Memory utilization by the print spooler process is constantly climbing after users begin to print to a certain type of printer.  Which of the following is the MOST likely cause of the problem？（）

• A、Corrupted print spooler software
• B、Memory leak in one of the print drivers
• C、The disk drive is out of free space
• D、Memory leak in the print spooler

第17题：

You are the network administrator for your company. The network consists of a single Active Directory domain. All network servers run Windows Server 2003.A server named Print1 has a print device directly connected to the parallel port. The print device is shared for use by all users. Peter is the IT manager. Peter reports that his documents are often printed after documents submitted by other users. You need to ensure that Peter's documents take precedence over documents submitted for printing by other users. However, if a document is already printing, the printing must not be interrupted. What should you do? （）

• A、Configure the printer permissions to assign the Allow - Take Ownership permission to Peter. Restart the Print Spooler service on Print1.
• B、Make Peter's user account the owner of the printer. Restart the Print Spooler service on Print1.
• C、Create a new printer on Print1 and configure it to print to the print device. In the Advanced tab of the new printer properties, select the Print directly to the printer option. Configure Peter's computer to print to the new printer.
• D、Create a new printer on Print1 and configure it to print to the print device. Modify the priority of the new printer. Configure Peter's computer to print to the new printer.

第18题：

A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would BEST resolve this issue?（）

• A、Restart the print spooler service
• B、Delete the files in C:/Windows/Spool32
• C、Delete all print jobs after the first one
• D、Print a Windows test page

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