A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）A、Record the solution in the appropriate logs for future use.B、A

题目

A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）

  • A、Record the solution in the appropriate logs for future use.
  • B、Ask the user who reported the issue what past documentation they have.
  • C、Ask the user who reported the issue to explain the symptoms in detail.
  • D、Record what steps should be taken to resolve the issue.
相似考题

1.The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A. Verity full system functionalityB. Identify the main problem and question the userC. Document their findings, actions, and outcomesD. Escalate the issue to upper management

2.A technician would use a physical network diagram to determine:()A. the cause of routing errors.B. the number of switches on the network.C. the number of users on the network.D. where network latency will occur.

3. A network technician arrives to work and discovers users are having a problem connecting the company server. The server operator was working on upgrades the night before. Which of the following documents should the technician use to attempt to discover the problem?（）A、Network mapsB、Change managementC、BaselinesD、Cable management

4.A network technician arrives to work and discovers users are having a problem connecting thecompany server. The server operator was working on upgrades the night before.Which of the following documents should the technician use to attempt to discover the problem?（）A. Network mapsB. Change managementC. BaselinesD. Cable management

更多“A network technician is troubles”相关问题

  • 第1题：

    A technician is troubleshooting a network connectivity issue on a MFD and would like to eliminate the possibility of another device on the network having the same IP address. The technician should：（）

    • A、disconnect the MFD and ping the IP address.
    • B、disconnect the MFD and ping the subnet mask.
    • C、disconnect the MFD and ping the loopback address.
    • D、run the ipconfig command from the command prompt.

    正确答案:A

  • 第2题：

    The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）

    • A、Verity full system functionality
    • B、Identify the main problem and question the user
    • C、Document their findings, actions, and outcomes
    • D、Escalate the issue to upper management

    正确答案:A

  • 第3题：

    The network technician is planning to use the 255.255.255.224 subent mask on the network.which three valid IP addresses can the technician use for the hosts？（）

    • A、172.22.243.127
    • B、172.22.243.191
    • C、172.22.243.190
    • D、10.16.33.98
    • E、10.17.64.34
    • F、192.168.1.160

    正确答案:C,D,E

  • 第4题：

    A technician at a company providing online, real-time media streaming to the Internet needs a network technology that will reduce bandwidth while delivering high throughput. Which of the following can the technician implement to fit these requirements?（）

    • A、Subnetting
    • B、Unicast
    • C、Broadcast
    • D、Multicast

    正确答案:D

  • 第5题：

    A technician needs to find an end of a network cable drop. Which of the following tools would the technician use?（）

    • A、Cable tester
    • B、Multimeter
    • C、Toner probe
    • D、Loopback plug

    正确答案:C

  • 第6题：

    Which of the following utilities would a technician use to determine network utilization? （）

    • A、Start Menu
    • B、My Network Places
    • C、Administrative Tools
    • D、Task Manager

    正确答案:D

  • 第7题：

    A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect to the wireless network. Which of the following is the cause?（）

    • A、The network uses MAC filtering
    • B、The network uses WEP
    • C、The network uses SSID broadcast
    • D、The network uses WPA

    正确答案:A

  • 第8题：

    A technician temporarily needs an additional network connection in their office to test a newworkstation. Which of the following is the BEST solution to add a temporary network connection?（）

    • A、Install a small network switch
    • B、Use port mirroring on the switch
    • C、Split the pairs of the existing jack
    • D、Install a CSU/DSU

    正确答案:A

  • 第9题：

    A technician would use a physical network diagram to determine:（）

    • A、the cause of routing errors.
    • B、the number of switches on the network.
    • C、the number of users on the network.
    • D、where network latency will occur.

    正确答案:B

  • 第10题：

    单选题
    A technician is working on a SOHO wireless network and notices that the wireless adaptor in the laptop shows excellent connection at 11Mbps. The technician has a wireless N adaptor. Which of the following would BEST describe this connection speed?（）
    A

    The laptop is too far away from the WAP.

    B

    The WAP is using 802.11a frequencies.

    C

    The laptop is only set to allow 802.11n connections.

    D

    The technician is on an 802.11b network.


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    A network technician is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch. Which of the following settings on the switch will need to be configured to support the printer?（）
    A

    MAC filtering

    B

    IP address

    C

    PoE

    D

    Port speed


    正确答案： D
    解析： 暂无解析

  • 第12题：

    多选题
    The network technician is planning to use the 255.255.255.224 subent mask on the network.which threevalid IP addresses can the technician use for the hosts？（）
    A

    172.22.243.127

    B

    172.22.243.191

    C

    172.22.243.190

    D

    10.16.33.98

    E

    10.17.64.34

    F

    192.168.1.160


    正确答案： C,B
    解析： 暂无解析

  • 第13题：

    A network technician is concerned about the environmental effects of power consumption and heat from network resources Limited space is also a concern. Which of the following technologies should be implemented?（）

    • A、Circuit switching
    • B、Network address translation
    • C、Power over Ethernet
    • D、Virtual servers

    正确答案:D

  • 第14题：

    A company’s wireless network is called FOO and it is not publicly visible. In a wirelessconfiguration wizard, in which of the following locations should the technician put FOO?（）

    • A、SSID
    • B、WPA Passphrase
    • C、WEP Key
    • D、Network Path

    正确答案:A

  • 第15题：

    Which of the following devices would allow a technician using a packet sniffer to view all the dataon a network?（）

    • A、GBIC
    • B、Hub
    • C、Bridge
    • D、Modem

    正确答案:B

  • 第16题：

    A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use?（）

    • A、224.0.0.1
    • B、255.0.0.0
    • C、255.255.0.0
    • D、255.255.255.0

    正确答案:C

  • 第17题：

    A technician is working on a SOHO wireless network and notices that the wireless adaptor in the laptop shows excellent connection at 11Mbps. The technician has a wireless N adaptor. Which of the following would BEST describe this connection speed?（）

    • A、The laptop is too far away from the WAP.
    • B、The WAP is using 802.11a frequencies.
    • C、The laptop is only set to allow 802.11n connections.
    • D、The technician is on an 802.11b network.

    正确答案:D

  • 第18题：

    A technician is installing a basic router for a SOHO network. After installing the router the PCs connected to it are not able to acquire an IP address. Which of the following did the technician fail to configure correctly？（）

    • A、DHCP
    • B、DNS
    • C、WINS
    • D、NAT

    正确答案:A

  • 第19题：

    A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?（）

    • A、Refill the cartridges
    • B、Replace the toner
    • C、Replace the network cable
    • D、Calibrate the inkjet printer

    正确答案:D

  • 第20题：

    The technician needs to map a network share to the user’s Windows 7 computer from thecommand prompt. Which of the following commands will the technician execute?（）

    • A、NET SEND
    • B、NET CONFIG
    • C、NET USE
    • D、NET NAME

    正确答案:C

  • 第21题：

    单选题
    A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect to the wireless network. Which of the following is the cause?（）
    A

    The network uses MAC filtering

    B

    The network uses WEP

    C

    The network uses SSID broadcast

    D

    The network uses WPA


    正确答案： D
    解析： 暂无解析

  • 第22题：

    多选题
    The network technician is planning to use the 255.255.255.224 subent mask on the network.which three valid IP addresses can the technician use for the hosts?（）
    A

    172.22.243.127

    B

    172.22.243.191

    C

    172.22.243.190

    D

    10.16.33.98

    E

    10.17.64.34

    F

    192.168.1.160


    正确答案： B,D
    解析： 暂无解析

  • 第23题：

    单选题
    A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use?（）
    A

    224.0.0.1

    B

    255.0.0.0

    C

    255.255.0.0

    D

    255.255.255.0


    正确答案： D
    解析： 暂无解析

  • 第24题：

    单选题
    A technician would use a physical network diagram to determine:（）
    A

    the cause of routing errors.

    B

    the number of switches on the network.

    C

    the number of users on the network.

    D

    where network latency will occur.


    正确答案： D
    解析： 暂无解析

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