A customer has installed a new computer on their network. They can print to the printer but the option for duplex printing is not available. All other computers have the option. Which of the following is the cause of the problem？（）A、The new computer is pr

第1题：

You are the network administrator for All network servers run Windows Server 2003. A server named PrintTK1 has a print device directly connected to the parallel port. The print device is shared for use by all users. Peter is the IT manager. Peter reports that his documents are often printed after documents submitted by other users. You need to ensure that Peter's documents take precedence over documents submitted for printing by other users. However, if a document is already printing, the printing must not be interrupted. What should you do?（）

• A、Configure the printer permissions to assign the Allow - Take Ownership permission to Peter. Restart the Print Spooler service on PrintTK1.
• B、Make Peter's user account the owner of the printer. Restart the Print Spooler service on PrintTK1.
• C、Create a new printer on PrintTK1 and configure it to print to the print device. In the Advanced tab of the new printer properties, select the Print directly to the printer option. Configure Peter's computer to print to the new printer.
• D、Create a new printer PrintTK1 and configure it to print to the print device. Modify the priority of the new printer. Configure Peter's computer to print to the new printer.

第2题：

A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）

• A、The printer cable is not bi-directional.
• B、The user does not have full printer administration rights.
• C、The computer cannot spool and send the print job fast enough.
• D、The print job is too big for the amount of available memory.

第3题：

A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）

• A、Run the calibration feature on the laser printer.
• B、Run a self-test image page from the printer.
• C、Clean the corona wire and return printer.
• D、Print a test page from a computer.

第4题：

A technician has just installed an upgraded graphics card. The computers power turns off before itfinishes booting. Which of the following is the cause of the problem? （）

• A、The monitor cannot display the increased resolution that is a feature of the new graphics card.
• B、The power supply does not provide enough wattage to power the new graphics card.
• C、The new graphics card is incompatible with the existing processor.
• D、The computer does not have enough RAM to support the new graphics card.

第5题：

You are the network administrator for your company. The network consists of a single Active Directory domain. All network servers run Windows Server 2003.A server named Print1 has a print device directly connected to the parallel port. The print device is shared for use by all users. Peter is the IT manager. Peter reports that his documents are often printed after documents submitted by other users. You need to ensure that Peter's documents take precedence over documents submitted for printing by other users. However, if a document is already printing, the printing must not be interrupted. What should you do? （）

• A、Configure the printer permissions to assign the Allow - Take Ownership permission to Peter. Restart the Print Spooler service on Print1.
• B、Make Peter's user account the owner of the printer. Restart the Print Spooler service on Print1.
• C、Create a new printer on Print1 and configure it to print to the print device. In the Advanced tab of the new printer properties, select the Print directly to the printer option. Configure Peter's computer to print to the new printer.
• D、Create a new printer on Print1 and configure it to print to the print device. Modify the priority of the new printer. Configure Peter's computer to print to the new printer.

第6题：

You are the administrator of Company’s Windows 2000 network. You receive a shipment with 25 new portable computers that have a preinstalled version of Windows 98. The first thing you do is to upgrade the 25 new computers to Windows 2000 Professional. You want users to see the Favorites option in the Start menu on the 25 new computers. Which two methods can you use to accomplish your goal？（）

• A、On the General tab of the Taskbar & Start Menu dialog box， select the Personalized Menus option. Log off and then log on to the computer.
• B、Use a Local Computer Policy that will include the Favorites option on the Start menu.
• C、Use the User Profile tab within the properties of My Computer to change the profile from a local profile to a roaming profile.
• D、On the Advanced tab of the Taskbar & Start Menu dialog box， select the Display Favorites option.
• E、On the Advanced tab of the Taskbar & Start Menu dialog box， select the Administrative Tools option.

第7题：

You are the administrator of a Windows 2000 Professional computer that has a shared printer. Several departments in your company use the shared printer. The sales department frequently prints multiple-page presentation graphics， which take a long time to print. Users in other departments who have short messages to print must wait an unnecessarily long time for their jobs to print. You want to improve the efficiency of printing for all users who use the shared printer. You want to accomplish this with the least amount of administrative effort. What should you do？ （）

• A、Configure the priority of the printer to 50. Add a new printer， and set the priority to 1.  For the new printer， deny Print permission for users in the sales department.
• B、Configure the priority of the printer to 50. Add a new printer， and set the priority to 95  For the new printer， deny Print permission for users in the sales department.
• C、Monitor the print queue， and raise the priority of all the print jobs that are sent by users who are not members of the sales department.
• D、Delete the old printer. Add a new printer， and set the priority to a higher value. Pause the print queue only when graphic-intensive print jobs are printing.

第8题：

You are the administrator of Company's network. You wish to connect your Windows 2000 Professional computer to a new TCP/IP based Plug and Play compliant print device. The print device is included on the current Hardware Compatibility List (HCL) When you attempt to create a new TCP/IP printer port, you receive the following message:   "Specified Port cannot be added. The port already exists."  You want to create a new TCP/IP printer port.  What should you do? （）

• A、Change the LPT port setting to enable legacy Plug and Play detection on your computer.
• B、Delete the existing printer port.
• C、Change the LPT port setting to bidirectional in the BIOS on your computer.
• D、Obtain and install the WDM-compliant device drivers and printing software for the printer.

第9题：

You are the administrator of your company's network. You have a shared printer (HPLaserJet1) on Computer1. Computer2 also has an identical shared printer (HPLaserJet2). The printer on Computer1 fails. Users have sent jobs to Computer1 and the jobs are waiting to be printed.   How can you print these documents without having the users resubmit the print jobs?（）

• A、Configure the Redirector service to point //Computer1/HPLaserJet1 to  //Computer2/HPLaserJet2
• B、Select 'Resume Print Job' from the printer's properties, the next available printer will print the print jobs. 
• C、Stop and Restart the printer service, the failed printer will become disabled and the working  printer will take its place.
• D、Create a second printer port on computer2. Assign the UNC name //Computer1/HPLaserJet1  to the second port.
• E、Create a second printer port on computer1. Assign the UNC name //Computer2/HPLaserJet2  to the second port.

第10题：

第11题：

第12题：

第13题：

A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take？ （）

• A、Install new drivers on the computer.
• B、Install a new ink cartridge.
• C、Install a print head on the printer.
• D、Remove the packing tape from the print head.

第14题：

A technician has just installed a new power supply into a desktop computer and now the computer will not turn on. Which of the following is the MOST likely cause?（）

• A、The voltage selector switch on the power supply is set incorrectly.
• B、The 3.3v power line is connected to the wrong input on the motherboard.
• C、The new power supply voltage rating is too high.
• D、The 12v power cord is installed incorrectly.

第15题：

A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect to the wireless network. Which of the following is the cause?（）

• A、The network uses MAC filtering
• B、The network uses WEP
• C、The network uses SSID broadcast
• D、The network uses WPA

第16题：

You administer a Windows 2000 Professional desktop computer. TKPrinter1 is a printer used by the engineering and research departments. The printer is shared from the Windows 2000 Professional computer that you administer. The engineering department frequently prints documents that are several pages in length， which takes a long time to print. Users in the research department who have small files to print often must wait a long time for their jobs to print. You want to reduce the time it takes for the user in research department to print their files. You want to accomplish this with the least amount of administrative effort.  What should you do？（）

• A、Monitor the print queue， and raise the priority of all the print jobs that are sent by users who are not members of the engineering department.
• B、Delete the old printer. Add a new printer， and set the priority to a higher value. Pause the print queue only when the engineering print jobs are printing.
• C、Configure the priority of TKPrinter1 to 50. Add a new printer， and set the priority to 1. For the new printer， deny Print permission for users in the engineering department.
• D、Configure the priority of TKPrinter1 to 50. Add a new printer， and set the priority to 70. For the new printer， deny Print permission for users in the engineering department.

第17题：

Your network has a single domain with 1，000 client computers that run Windows Vista. You are planning a deployment of Windows 7. Your company has multiple departments.   Only the sales department will use the existing target computers to run Windows 7.   You have the following requirements：Migrate the user state for each user.  Preserve the file system and existing applications for only the sales department computers.    You need to recommend the deployment method that is appropriate for the environment.    Which combination of deployment scenarios should you recommend？（）

• A、 Use the Refresh Computer method for the sales department computers. Use the New Computer method for all other computers.
• B、 Use the Refresh Computer method for the sales department computers. Use the Replace Computer method for all other computers.
• C、 Use the Upgrade Computer method for the sales department computers. Use the Refresh Computer method for all other computers.
• D、 Use the Upgrade Computer method for the sales department computers. Use the Replace Computer method for all other computers.

第18题：

Your network consists of a single IPv4 subnet. The subnet contains 20 computers that run Windows 7. Youadd a new computer named Computer1 to the subnet. You discover that Computer1 has an IP address of169.254.34.12. You cannot connect to other computers on the network. Other computers on the networkcan connect to each other. You need to ensure that you can connect to all computers on the network.  What should you do?（）

• A、Turn off Windows Firewall.
• B、Run Ipconfig.exe /renew.
• C、Configure a static TCP/IP address.
• D、Run Netsh.exe interface ipv4 install.

第19题：

You are the administrator of a Windows 2000 network. You purchase 25 new portable computers that have a preinstalled version of Windows 98. You upgrade the 25 new computers to Windows 2000 Professional. You want to remove the Logoff option from the start menu on the 25 new computers. Which two methods can you use to accomplish this goal？（）

• A、 On the advanced tab of the task bar and start menu dialog box, clear the Display log off  option.
• B、 On the advanced tab of the task bar and start menu dialog box, clear the administrative tools  option. 
• C、On the general tab of the task bar and start menu dialog box, clear the personalized menus  option. Log off and then log on to the computers.
• D、 Use a local computer policy that will not include the logoff option on the start menu.
• E、 Use the user profiles tab within the properties of my computer to change the profile from the  local profile to a roaming user profile. 

第20题：

From your Windows 2000 Professional computer， you need to print from a 16-bit accounting application to a network printer named Printer02.Printer02 is attached to a print server named PrtSrv. The accounting application allows you to print only to a local LPT port. You currently have two printers attached to your local LPT1 and LPT2 ports. You need to be able to print to the network printer and to both local printers. You install the driver for the network printer on your computer.   What must you do next to enable printing on the network printer？（）

• A、Create a new local printer port named PrtSrv/Printer02， and configure the printer to use the new port.
• B、Create a new local printer port named PrtSrv/Printer02.in the properties for the new port， select the option to print directly to the printer.  Configure the printer to use the new port.
• C、Run the net use Ipt3 //PrtSrv/Printer02 command.
• D、Run the net print //PrtSrv/Printer02 command.

第21题：

第22题：

第23题：