During the startup of a Windows XP Professional workstation, a message appears stating a service failed to start. Which of the following administrative areas will show what service failed?（）A、Registry utilityB、MSCONFIG utilityC、Control PanelD、Event Viewer

第1题：

You want to configure a multiboot system with Windows NT Workstation and Windows 2000 Professional. What should you do？（）

• A、 When installing Windows 2000 Professional run chkdisk in Windows NT Workstation.
• B、 Disable the disk compression in Windows NT Workstation.
• C、 Install service pack four or later in Windows NT Workstation.
• D、 Install the distributed file system client on the Windows NT Workstation.

第2题：

During system startup, many applications are starting that are not needed. Which of the following can be used to evaluate all startup applications?（）

• A、Computer Management Utility
• B、Add/Remove Programs
• C、Autoexec.bat file
• D、MSCONFIG

第3题：

During a printer driver installation， a message appears stating “The software being installed for this hardware has not passed Windows logo testing”. Which of the following is the SAFEST course of action for the administrator to take？（）

• A、Continue with installation
• B、Install .dll files needed for the printer
• C、Obtain a Microsoft certified driver
• D、Restart the printer and try again

第4题：

Which of the following utilities would a technician use to prevent a service from starting duringsystem startup?（）

• A、Event Viewer
• B、System File Checker
• C、MSCONFIG
• D、Task Manager

第5题：

Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP， a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to start the service manually？（）

• A、Computer Management
• B、Services MMC Plug-in
• C、Event Log
• D、Task Manager
• E、System Configuration Utility

第6题：

our network consists of a single Active Directory domain. The network contains two servers named Server1 and Server2 that run Windows Server 2003 Service Pack 2 (SP2).  You log on to Server1 by using the Administrator account for the domain. You open Event Viewer and attempt to connect to Server2 but receive the following error message.  You verify that you can connect to Server2 by using Windows Explorer and that Windows Firewall is disabled on Server2.You open the Services snap-in on Server2 as shown in the exhibit. (Click the Exhibit button.)，You need to ensure that you can connect to Server2 remotely by using Event Viewer. What should you do on Server2?（）

• A、 Add the Administrator account to the HelpServicesGroup. 
• B、 Set the Startup Type for the Remote Registry service to Automatic and then start the service. 
• C、 Set the Startup Type for the Secondary Logon service to Disabled and then stop the service. 
• D、 Set the Startup Type for the Special Administration Console Helper service to Automatic and then start the service.

第7题：

You have a Web server that runs Windows Server 2003 Service Pack 2 （SP2）.You attempt to start the World Wide Publishing Service and receive the following error message.You need to identify which services must be started before you can start the World Wide Web Publishing Service.  What should you do？（）

• A、From Event Viewer， view the application log.
• B、From Windows Explorer， open the %systemroot%/system32/drivers/etc/services file.
• C、From the Services snap-in， view the properties of the World Wide Web Publishing Service.
• D、From the command prompt， run Net config server /srvcomment：”World Wide Web Publishing Service”.

第8题：

You are the administrator of a Windows 2000 Professional network that has 1500 Windows 2000 Professional computers. Microsoft Office 2000 was installed to all the computers over the network by using Group Policy Object. You deploy an Office 2000 service release to all the Windows 2000 Professional computers on the network. The service release in addition to other software that had been assigned fails to install on only one of the computer. What should you do？（）

• A、Re-deploy the service release by using a .ZAP file. 
• B、Re-deploy the service release by using a .MST file. 
• C、Restart windows installer on the domain controller. 
• D、Restart windows installer on the computer that failed to install the service release. 
• E、Restart Windows installer and use an .MSP file. 

第9题：

You need to ensure that only authorized personnel are able to modify student grades. Which desktop environment or environments should you use?（）

• A、Windows XP Professional
• B、Windows 2000 Professional  
• C、Windows 98 with Active Directory client installed  
• D、Windows NT Workstation 4.0 with the latest service pack and Active Directory client installed

第10题：

A service fails to start. Which of the following places can a technician go to find the services console?（）

• A、System configuration utility
• B、Device Management
• C、Task Manager
• D、Computer Management

第11题：

第12题：

第13题：

You schedule a task to run after 15 minutes. After an hour， you check the Event Viewer system log. It contains the error message： "The Task Scheduler service failed to start". You want to run the scheduled task again. What should you do before restarting the Task Scheduler？ （）

• A、Set the Task Scheduler service to log on as a Local System account.
• B、Set the task scheduler service to interact with the desktop.
• C、Restart the remote procedure service called RPC service.
• D、Log off then on using an account in the power users group.

第14题：

When rebooting a computer running Windows XP Home， a technician observes an error message stating，“illegal I/O port address.” Which of the following can be done to resolve this error？（）

• A、Upgrade the motherboard BIOS.
• B、Upgrade to Windows XP Professional.
• C、Upgrade the CPU on the motherboard.
• D、Return to Windows 2000 Professional.

第15题：

After receiving a message at startup stating that ‘One or more services failed to load at startup’,which of the following Windows utilities would a technician use to diagnose the issue?（）

• A、Event Viewer
• B、System Information
• C、Scandisk
• D、Dr. Watson

第16题：

After Microsoft Windows boots, a message appears stating that a service failed to start. Which of the following can be used to find more information about this error?（）

• A、Disk Manager
• B、Control Panel
• C、Start Menu
• D、Event Viewer

第17题：

A technician is sent out to a client’s office to solve an issue involving a machine which has numerous Windows XP service failures upon startup. Which of the following would be the FIRST place to check for information on this?（）

• A、Event Viewer
• B、MSCONFIG
• C、Services MMC
• D、Group Policy Editor

第18题：

Your network consists of a single Active Directory domain. The network contains two servers named Server1 and Server2 that run Windows Server 2003 Service Pack 2 （SP2）.You log on to Server1 by using the Administrator account for the domain. You open Event Viewer and attempt to connect to Server2 but receive the following error message.You verify that you can connect to Server2 by using Windows Explorer and that Windows Firewall is disabled on Server2. You open the Services snap-in on Server2 as shown in the exhibit.You need to ensure that you can connect to Server2 remotely by using Event Viewer.  What should you do on Server2？（）

• A、Add the Administrator account to the HelpServicesGroup.
• B、Set the Startup Type for the Remote Registry service to Automatic and then start the service.
• C、Set the Startup Type for the Secondary Logon service to Disabled and then stop the service.
• D、Set the Startup Type for the Special Administration Console Helper service to Automatic and then start the service.

第19题：

You are the administrator of a Windows 2000 network that has 1,500 Windows 2000 Professional computers. Microsoft Office 2000 was assigned to all the computers on the network by using a Group Policy object (GPO).  You deploy the Office 2000 service release to all the Windows 2000 Professional computers on the network. The service release, in addition to other software that had been assigned, fails to install on only one of the computers.   What should you do? （）

• A、Redeploy the service release by using a .Zap file. 
• B、Redeploy the service release by using a .mst file. 
• C、Restart Windows installer on the domain controller. 
• D、Restart Windows installer on the computer that failed to install the service release. 

第20题：

During startup, a Windows 2000 Professional computer in your office proceeds directly to the desktop without first prompting for a user name and password first.  You need to enforce logon requirements. What should you do? （）

• A、Change the Netlogon service startup setting to manual.
• B、Disable the Disable CTRL+ALT+DEL requirement for logon option in the local group policy.
• C、In Control Panel， modify the startup and recovery settings in the system option.
• D、In Control Panel， add the appropriate user accounts to the Users And Passwords setting.

第21题：

You are the administrator of a Windows 2000 Professional computer. You schedule a task to run after 15 minutes. One hour later， the task still has not run.  You notice that your Event Viewer system log has the following error message；  "The task scheduler service failed to start due to following error. The service did not start due to login failure."  You want to run the scheduler task again. What should you do before restarting the task scheduler service？（）

• A、Set the task scheduler service to log on using the local system account
• B、Set the task scheduler service to allow the service to interact with the desktop
• C、Restart the remote producer call （RPC） service.
• D、Log off and then log on to an account in the Power Users group.

第22题：

第23题：