A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?()
第1题:
A. Processor
B. Hard drive
C. Battery
D. Optical drive
第2题:
A user reports sporadic connectivity with their wireless connection. A technician determines thewireless speed reported by the laptop to be 1Mbps.Which of the following is the MOST likely cause of this issue?()
A. The client does not support 802.11n
B. Incorrect frequency on the client is being used
C. Incorrect encryption on the AP
D. The client distance from the AP
第3题:
A user would like to use an external monitor with their laptop, but when the monitor is plugged in and connected to the laptop, the screen does not display on the monitor. Which of the following is the BEST way to display an image on both the monitor and the laptop?()
第4题:
A system administrator did not receive a response while attempting to ping loopback. Which of the following would most likely resolve this problem?()
第5题:
A user’s laptop does not produce sound even though the volume settings are at maximum in theoperating system. Which of the following would MOST likely resolve this issue?()
第6题:
A technician has a laptop in for repair with a consistent video corruption issue. The issue is seen on the local display and on an external monitor. The issue happens on the BIOS setup screen as well as within Windows. Which of the following laptop components is MOST likely failing?()
第7题:
Which of the following laptop components will MOST likely need replacing within the first threeyears of use?()
第8题:
A user reports sporadic connectivity with their wireless connection. A technician determines the wireless speed reported by the laptop to be 1Mbps. Which of the following is the MOST likely cause of this issue?()
第9题:
A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. Which of the following is the MOST likely cause?()
第10题:
A customer’s laptop display panel assembly had just been replaced. The customer notices that the wireless network adapter is enabled but detecting a weak signal. Which of the following is the MOST likely cause?()
第11题:
Touchpad
Motherboard
Keyboard
External pointing device
第12题:
The keyboard driver needs to be updated.
There are conflicting serial ports.
The mouse driver needs to be updated.
The user is brushing the touch pad while typing.
第13题:
A user reports that they walked away from their laptop for 30 minutes and when they came backthe screen was very dim. The user tried moving the mouse and increasing the brightness setting,but neither worked. Which of the following should the technician do FIRST?()
A. Plug in an external monitor to test the video card.
B. Run a check disk scan to verify there is no corruption.
C. Check if the laptop is now on battery power.
D. Have the LCD screen replaced with a known good screen.
第14题:
When servicing a laptop, which of the following components usually requires the keyboard to beremoved before the component can be replaced?()
第15题:
A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?()
第16题:
Which of the following settings is MOST likely to be controlled through the use of a laptop’sFunction (Fn) key?()
第17题:
When a user is typing on a laptop the cursor sometimes moves on its own. Which of the following is MOST likely the cause?()
第18题:
On the wlse, radio management must be enabled to use most of the features of which one of the following?()
第19题:
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?()
第20题:
During boot up, a laptop screen displays vertical colored lines and then the LCD screen goes blank. There are no display problems when connected to an external monitor. Which of the following actions should be taken to resolve the problem? ()
第21题:
A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()
第22题:
StickyKeys is enabled and needs to be disabled.
The new keyboard is defective and needs to be replaced.
The system board is defective.
The keyboard ribbon is not seated properly.
第23题:
Wireless
Brightness
Sleep Mode
NumPad
Power