A PC is powered on and begins POST. The PC takes a long time when scanning for drives. The BIOS reports no hard drive can be found but the CD-ROM is identified. The technician knows that there are two hard drives on the primary EIDE controller and a CD-R

第1题：

When Bob, a technician, powers up a desktop PC, the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?（）

• A、The memory is failing.
• B、The CPU is overheating.
• C、The hard drive is not attached properly.
• D、The operating system is not installed.

第2题：

要从CD-ROM启动PC，以下哪一项是最有效的方式？（）

• A、将BIOS中primary master hard drive设置为Disable
• B、将CD-ROM设置为primary master hard drive
• C、更改BIOS设置中的启动顺序
• D、在BIOS设置中将CD-ROM设置为可引导

第3题：

An administrator just installed a new RAID controller card into a server. The firmware is current for the controller card. When the server is powered up the administrator notices that the RAID controller card is not recognized during POST. Which of the following is the cause of the problem？（）

• A、The hard drives were not plugged into the server correctly.
• B、The controller driver is outdated and needs to be updated from the OEMs website.
• C、The firmware for the server is too old and does not support the new RAID controller card.
• D、The cable from the controller to the hard drive backplane is not connected.

第4题：

A technician wants to create a spanned volume on a set of hard drives. Which of the following tools will identify if the drives will support a spanned volume?（）

• A、System Information
• B、Disk Management
• C、Device Manager
• D、Task Manager

第5题：

A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?（）

• A、Faulty RAM
• B、240 volt Kitchen outlets
• C、Power Brownouts
• D、Excessive Heat

第6题：

A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）

• A、Run the hard disk manufacturer’s diagnostic program
• B、Re-image the drive
• C、Replace the hard drive and load Windows
• D、Ask the user diagnostic questions

第7题：

A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?（）

• A、Remove all of the memory
• B、Plug in the AC adapter
• C、Remove the hard drive and optical drive
• D、Clear the partitions on the hard drive

第8题：

A technician installs a SATA controller card and moves the hard drive cable from the system board to the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but does not boot to the hard drive and start Windows. Which of the following is the MOST likely cause of the problem？（）

• A、Windows cannot be booted from a controller card.
• B、The hard drive must have Windows reinstalled because a new controller card was installed.
• C、The SATA controller card was not set as a boot device in the computer BIOS.
• D、The new controller must have the correct jumper settings for Windows mode.

第9题：

A technician is booting up a computer but the computer never moves beyond POST. The floppydisk drive light stays lit continuously during the boot process. Which of the following is the MOST likely cause?（）

• A、The hard drive is not formatted.
• B、The BIOS is corrupted.
• C、The motherboard has faulty capacitors.
• D、The drive cable is backwards

第10题：

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第13题：

The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary hard drive to the open 5.25 inch bay. Which of the following is the BEST solution?（）

• A、Connect the new DVD drive as the primary on the secondary bus and leave the old CD drive disconnected.
• B、Move the secondary hard drive next to the primary hard drive and connect to the primary bus. Connect the new DVD drive as the slave on the secondary bus.
• C、Move the secondary hard drive from the secondary to the primary bus and then reformat the hard drive after rebooting then reassign the drive letters in disk management prior to installing the new DVD drive on the secondary bus.
• D、Move the secondary hard drive to the bay and then connect it to the primary bus. Connect themini-tower and the new DVD drive as the master on the secondary bus.

第14题：

A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）

• A、Optical drive
• B、Power supply
• C、CMOS battery
• D、CD-ROM disk

第15题：

A user reports it takes a long time to load all applications and the hard drive LED is showing constant activity. Which of the following is MOST likely the issue?（）

• A、The processor is faulty.
• B、The file system is fragmented.
• C、The modem drivers are corrupt.
• D、The power supply is faulty.

第16题：

A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the userdescribing？（）

• A、The floppy drive
• B、The hard drive
• C、The CD-ROM drive
• D、The DVD-ROM drive

第17题：

A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).

• A、CPU fan
• B、RAM
• C、Hard drive
• D、Power supply
• E、Video card

第18题：

An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）

• A、The system has a fragmented hard drive.
• B、The drive interface needs to be changed.
• C、The user has too many documents on the hard drive.
• D、The system page file has an issue.

第19题：

A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）

• A、Remove network connections
• B、Remove the RAM
• C、Self ground on the computer case
• D、Disconnect power to PC

第20题：

An administrator needs to allocate additional disk space on a Windows 2000 Professional computer. Disk space is low and additional applications must be installed. Due to time constraints the administrator elects to add an additional hard disk instead of replacing the current one and reinstalling all the currently installed applications. The computer has two dynamic hard drives.   How can the administrator extend the existing volume with the space of a newly added hard drive?（）

• A、Configure a Simple volume.
• B、Configure a Spanned volume.
• C、Configure a Striped volume.
• D、Configure a Striped volume with parity.
• E、By using NTFS version 5.

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