A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）A、The video cabl

题目

A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）

  • A、The video cable is incorrectly attached.
  • B、A corrupted or incorrect video driver is installed.
  • C、An incorrect video card is installed in the computer.
  • D、The video card is defective and needs to be replaced.
相似考题

1.Which of the following tools and techniques can be used to collect information for the project closure reports?A Customer SurveysB BrainstormingC Document and Performance AnalysisD Lessons LearnedE All of the above

2.Being deaf hasn’t stopped Karen _____ her ambition to be a hairdresser.A、fulfillingB、finishesC、fulfillsD、finishing

3.As you start writing, new ideas will naturally emerge, but always keep them focused on your targeted customer, so you won't go off the track of what your customer wants.

4.98 Which of the following tools and techniques can be used to collect information for the project closure reports?A. Customer SurveysB. BrainstormingC. Document and Performance AnalysisD. Lessons LearnedE. All of the above

更多“A customer reports to Karen, a t”相关问题

  • 第1题：

    ●The project manager must maintain an effective communication link with the customer's satisfaction with the progress of the project. The project manager maintains this link through (71).

    (71)

    A.periodic project reports, periodic visits to the customer, and telephonic exchanges

    B.subordinates, project team members, and the project sponsor

    C.one-time reports, weekly reports, and monthly reports

    D.the telephone, facsimile, and data transmission


    正确答案：A

  • 第2题：

    Bank clerk: ______, Madam?

    Customer: Well, I just can't remember my password for the bank account.


    正确答案：D

  • 第3题：

    A customer reports the optical drive is no longer responding. Which of the following questionsshould be asked FIRST?（）

    • A、“Did you log in with an administrator account?”
    • B、“Have you been to any inappropriate websites?”
    • C、“What have you changed since the optical drive worked properly?”
    • D、“What has changed since the optical drive worked properly?”

    正确答案:D

  • 第4题：

    A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）

    • A、Clean the toner cartridge.
    • B、Change the paper.
    • C、Replace the fuser.
    • D、Print a test page.

    正确答案:D

  • 第5题：

    A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）

    • A、The network cable is unplugged.
    • B、The printer is low on toner.
    • C、The gateway address on the printer is incorrect.
    • D、The printer is out of paper.
    • E、The spooler is not functioning.

    正确答案:D,E

  • 第6题：

    A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）

    • A、The card is not compatible with the hardware of the machine.
    • B、The graphic driver for the card is corrupt.
    • C、The video card requires additional power.
    • D、The software the user is running is incompatible for the video card.

    正确答案:C

  • 第7题：

    Which of the following commands should Karen, a technician, use to examine and restoreprotected system files?（）

    • A、SFC
    • B、RECOVER
    • C、REPLACE
    • D、COPY

    正确答案:A

  • 第8题：

    ou share a computer with other users.  You need to ensure that all application and device driver failure reports for this computer are submitted to Microsoft Problem Reports and Solutions.  What should you do？（）

    • A、After each error occurs， perform a Microsoft Windows Update scan.
    • B、Turn on the Windows Problem Reporting feature for all users.
    • C、Configure the computer to take part in the Microsoft Windows Customer Experience Improvement Program.
    • D、Create a standard user account. Instruct all users to log on by using this standard user account. Configure auditing for this user account.

    正确答案:B

  • 第9题：

    单选题
    Customer: Waiter, a table for two, please.    Waiter: Yes, sir. There's one but it's close to the door.    Customer: ______.We'll take it.
    A

    Excuse me

    B

    Not at all

    C

    Well, it doesn't matter

    D

    Not really


    正确答案： A
    解析：

  • 第10题：

    单选题
    A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）
    A

    The card is not compatible with the hardware of the machine.

    B

    The graphic driver for the card is corrupt.

    C

    The video card requires additional power.

    D

    The software the user is running is incompatible for the video card.


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    Karen: I’m not optimistic about finding a job after I finish college.　　Joseph: Oh? Why not?　　Karen: The economy is going downhill fast.　　Joseph: I know. ________. It’s getting to the point where even a degree won’t help you anymore.　　Karen: That’s right. And I’ll be lucky to even move out of my parents’ house.
    A

    My friend could offer me a job.

    B

    I am not sure whether I agree or not.

    C

    How do you feel about the economy?

    D

    What is this world coming to?


    正确答案： D
    解析：
    Karen的观点是“经济不断下滑，所以对找工作不太乐观”，根据Joseph后面的回答“甚至拿一个学位也无法帮助你找到工作”可以推知前面是一个表示悲观看法的句子，只有D选项符合句意，“这个世界怎么了？”是一个反问句表示悲观的情绪。

  • 第12题：

    单选题
    A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）
    A

    The video cable is incorrectly attached.

    B

    A corrupted or incorrect video driver is installed.

    C

    An incorrect video card is installed in the computer.

    D

    The video card is defective and needs to be replaced.


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?()

    A. Run a System Restore

    B. Check Device Manager

    C. Check the Event Logs

    D. Check the System Information


    参考答案：C

  • 第14题：

    The project manager must maintain an effective communication link with the customer’s satisfaction with the progress of the project. The project manager maintains this link through()

    A.Periodic project reports, periodic visits to the customer, and telephonic exchanges
    B.Subordinates, project team members, and the project sponsor
    C.One-time reports, weekly reports, and monthly reports
    D.The telephone, facsimile, and data transmission

    答案：A
    解析：
    在项目的进展过程中，为了维护客户满意度，项目经理必须与客户保持有效的沟通机制，项目经理通过（71）来达到这一目的。（71）A.周期性项目报告，给客户定期拜访，电话交流B.从属，项目组成员，项目赞助商C.一次性报告，周报告，月报告D.电话，传真和数据传输

  • 第15题：

    A customer using an IBM System Storage DS8300 is facing performance problems. After the analysis by the technical specialist， the diagnosis indicates that the cache hits may be improved by a cache upgrade.  How can the system be monitored in order to check the benefits of the cache upgrade（）

    • A、using the "vmstat" command on the AIX servers connected via SAN to the DS8300 system
    • B、looking at the number of I/O managed by the DS8300 system
    • C、reading the performance reports via TotalStorage Productivity Center for Disk
    • D、generating reports using the TotalStorage Expert

    正确答案:C

  • 第16题：

    A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig, the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255.0.0 Default Gateway. Which of the following could be causing the issue?（）

    • A、The subnet mask is not correctly configured.
    • B、The DNS client has not been configured on the computer.
    • C、The DHCP client is unable to obtain an IP address from the DHCP server.
    • D、The default gateway is not specified

    正确答案:C

  • 第17题：

    A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?（）

    • A、Run a System Restore
    • B、Check Device Manager
    • C、Check the Event Logs
    • D、Check the System Information

    正确答案:C

  • 第18题：

    A customer notifies the integrator that the system keypad reports trouble at a window. Upon inspection， the customer finds the window closed and locked； the customer resets the system and it fails to correct the issue. Which of the following steps should the integrator take to resolve the issue？（）

    • A、Check that the sensor is not misaligned.
    • B、Clean the space between the sensor and the plate.
    • C、Toggle the tamper switch to reset the sensor.
    • D、Bypass the zone.

    正确答案:A

  • 第19题：

    A customer using an IBM System Storage DS8700 is facing performance problems. After the analysis by the technical specialist， the diagnosis indicates that the cache hits may be improved by a cache upgrade.  How can the system be monitored in order to check the benefits of the cache upgrade（）

    • A、using the "vmstat" command on the AIX servers connected via SAN to the DS8700 system
    • B、look at the IOPS using the DS8700
    • C、reading the performance reports via Tivoli Storage Productivity Center for Disk
    • D、generating reports using theTotalStorage Expert

    正确答案:C

  • 第20题：

    You work with a SQL Server 2005 database that provides banking information for customers. You want customers to see banking reports that combine data that is retrieved from the database with real-time investment information that comes from a Web service provided by a third party. The investment information must be current when the reports are executed. You need to create the appropriate objects that support the reports. What should you do？（）

    • A、Publish the data in the database as an XML Web service by using the FOR XML AUTO clause.
    • B、Create a table to store the banking information for each customer. Create a trigger that fires when data is inserted into the table that joins with the data coming from the Web service.
    • C、Create a Transact-SQL stored procedure that uses a temporary table to store the banking information for each customer. Update the table with the values from the Web service.
    • D、Have a developer in TestKing.com create an assembly that calls the remote Web service.Create a CLR function by using the assembly. Call the CLR function and combine the results with banking information in the database.

    正确答案:D

  • 第21题：

    单选题
    A customer reports the optical drive is no longer responding. Which of the following questionsshould be asked FIRST?（）
    A

    “Did you log in with an administrator account?”

    B

    “Have you been to any inappropriate websites?”

    C

    “What have you changed since the optical drive worked properly?”

    D

    “What has changed since the optical drive worked properly?”


    正确答案： D
    解析： 暂无解析

  • 第22题：

    单选题
    Which phase includes the activity of assisting the customer to monitor their Cisco Unified Communications system performance and to respond to trouble reports（）
    A

    Maintain

    B

    Deploy

    C

    Operate

    D

    Optimize


    正确答案： A
    解析： 暂无解析

  • 第23题：

    单选题
    A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig, the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255.0.0 Default Gateway. Which of the following could be causing the issue?（）
    A

    The subnet mask is not correctly configured.

    B

    The DNS client has not been configured on the computer.

    C

    The DHCP client is unable to obtain an IP address from the DHCP server.

    D

    The default gateway is not specified


    正确答案： C
    解析： 暂无解析

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