A customer, who brings their laptop to work on a daily basis, calls to ask for the best way to add USB ports and an additional network card to their laptop. Which of the following would meet the user’s requirements?（）A、Docking stationB、Self powered USB hu

第1题：

Which of the following are valid ports for printing over a network? （）

• A、USB 001
• B、//computername/sharename
• C、SNMP
• D、IP_ip_address
• E、IEEE 1394

第2题：

A system administrator has disabled USB ports after experiencing several virus outbreaks. A user needs to transfer several extremely large work related files from their home desktop computer to their work desktop computer. Which of the following will allow the user to transfer the needed files?（）

• A、An IEEE-1394 device
• B、A NIC device
• C、An IrDA device
• D、A FDD device

第3题：

A user reports that their onboard RJ-45 jack is damaged and will no longer function. Which of the following will provide this jack as an alternative to replacing the motherboard?（）

• A、Install a USB serial adapter
• B、Connect to a USB hub
• C、Use an external modem
• D、Use an Ethernet card

第4题：

A customer, Bob, needs to be able to access the Internet while traveling. Which of the following could Jill, a technician, recommend to Bob?（）

• A、Cellular service with an adapter for Bob’s laptop.
• B、USB adapter with 802.11n capabilities for maximum speeds.
• C、A Bluetooth card to attach to multiple networks.
• D、Enable Wi-Fi so Bob can connect to any open network.

第5题：

Which of the following devices would allow a technician to utilize a single mouse, keyboard, and display to control numerous desktop PCs?（）

• A、Port replicator
• B、Docking station
• C、USB hub
• D、KVM switch

第6题：

When adding a FireWire adapter to a laptop, which of the following ports would MOST likely beused? （）

• A、MMC port
• B、SODIMM slot
• C、Express card 34
• D、USB 1.1 port

第7题：

A user reports that a newly installed external CD-RW is not working. Jill, a technician, is called and notes the user has the CD-RW drive, a flash disk, a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. Which of the following is the MOST likely reason for the problem?（）

• A、The USB hub needs more USB ports.
• B、The USB hub is a version 1.1.
• C、The USB hub was not externally powered.
• D、The USB hub is a version 2.0.

第8题：

Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?（）

• A、Put all other work orders on hold and assist the user with all their computer issues.
• B、Have another technician take over support calls for this user.
• C、Explain that the user needs to fill out a work order for the computer problems.
• D、Ask the user to call another technician for more in-depth assistance.

第9题：

Which of the following has to be installed on a laptop in order to use a compact flash storage device？（）

• A、a multi-media card reader
• B、USB 2.0 drivers
• C、USB 1.1 drivers
• D、an enhanced 1.44 floppy drive

第10题：

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第13题：

Which of the following expansion slots would be BEST for a fiber network card？（）

• A、 ISA
• B、 PCIx
• C、 PCIe
• D、 AGP

第14题：

A user would like to use an external monitor with their laptop, but when the monitor is plugged in and connected to the laptop, the screen does not display on the monitor. Which of the following is the BEST way to display an image on both the monitor and the laptop?（）

• A、Change resolution on laptop
• B、Toggle FN key and external monitor key
• C、Try a different monitor type
• D、Try using a different monitor cable

第15题：

A user is unable to access the company website on a laptop. A network technician verifies that theuser can access other Internet pages. According to network troubleshooting methodology, which of the following steps should be taken NEXT?（）

• A、Remotely connect to the user's laptop and review the network configuration settings
• B、Ping the web server from inside the network to ensure it is still up and running.
• C、Check to make sure the company's website is accessible from the Internet.
• D、Ensure the Ethernet cable is securely plugged into the user's laptop

第16题：

A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. TheWLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why theWLAN card is performing at that speed? （）

• A、The WLAN card is 802.11g.
• B、The WLAN card is 802.11b.
• C、The WLAN card is 802.11n.
• D、The WLAN card is 802.11a.

第17题：

A home user would like to connect their laptop display to their home HD television. Which of the following is the BEST solution?（）

• A、Connecting the laptop’s VGA output to an HDMI adaptor
• B、Connecting the laptop’s VGA output to the television’s VGA input
• C、Connecting the laptop's USB output to the HD television’s HDMI adaptor
• D、Connecting the laptop’s USB output to the television’s USB input

第18题：

A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?（）

• A、Plug in USB keyboard
• B、Check for a disable switch
• C、Contact the laptop manufacturer
• D、Plug in a USB mouse

第19题：

Which of the following would be an example of a biometric device？（）

• A、USB security key
• B、smart card reader
• C、thumb print reader
• D、encryption password

第20题：

A technician is going to install a gigabit Ethernet adapter into a laptop for a customer. Which of the following technologies is MOST likely being used in this installation?（）

• A、Express card 54
• B、USB 2.0
• C、PCIe
• D、Port replicator

第21题：

A customer would like to implement an IBM System Storage DS8000 solution. A Capacity Magic study has determined that 500 drives of 450 GB are required to meet the customer’s capacity requirements. Limited space is available for additional systems in the data center.  Which solution  best meets the customer’s requirements（）

• A、DS8800 system with three frames
• B、DS8800 system with one frame
• C、DS8700 system with two frames
• D、DS8800 system with two frames

第22题：

第23题：