When rebooting a computer running Windows XP Home， a technician observes an error message stating，“illegal I/O port address.” Which of the following can be done to resolve this error？（）A、Upgrade the motherboard BIOS.B、Upgrade to Windows XP Professional.C、

第1题：

第2题：

A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?（）

• A、Replace the video card with a compatible one.
• B、Check the Windows XP Hardware Compatibility List.
• C、Verify the boot order in the BIOS.
• D、Install Windows XP RC2 first, then upgrade to Windows XP Media Center.

第3题：

You plan to upgrade a computer that runs Windows 2000 to Windows XP Professional. You need to verify that the applications currently installed on the computer will run after the upgrade. What should you do before you start the Windows XP Professional installation?（）

• A、From the Windows XP Professional source files, run winnt.exe /u. 
• B、From the Windows XP Professional source files, run Winnt32 /checkupgradeonly.
• C、Review the Windows Hardware Compatibility List on the Microsoft Web site. 
• D、Start the computer from the Windows XP Professional installation CD. When prompted, press F6.

第4题：

You are a help desk technician for your company, which is in the process of deploying Windows XP Professional to all client computers. You upgrade Pierre’s Windows 98 portable computer to Windows XP Professional. After the upgrade, Pierre reports that some of his older software applications no longer work properly. Also, one of the hardware devices on his computer is not currently supported by Windows XP Professional. Pierre requests that you reinstall Windows 98 and all of his applications so that he can use his computer normally. You need to restore Pierre’s computer to its pre-upgraded state while retaining all of the applications,documents, and personal data on the computer. You want to accomplish this task in the minimum amount of time. What should you do?（） 

• A、Copy Pierre’s documents and personal data to a shared folder on the network.
• B、Reinstall Windows 98 and Pierre’s applications. 
• C、Copy the documents and personal data to the My Documents folder on Pierre’s computer.
• D、On Pierre’s computer, run Setup.exe from a Windows 98 installation CD. 
• E、On Pierre’s computer, use the Add or Remove Programs Wizard to remove the Windows XP Professional Installation item. 
• F、On Pierre’s computer, use a third-party disk-imaging software utility to apply a disk image that contains Windows 98 and Pierre’s applications.

第5题：

A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）

• A、System logs
• B、Security logs
• C、Application logs
• D、Application installation logs

第6题：

After Microsoft Windows boots, a message appears stating that a service failed to start. Which of the following can be used to find more information about this error?（）

• A、Disk Manager
• B、Control Panel
• C、Start Menu
• D、Event Viewer

第7题：

You are the desktop administrator for your company. You install Windows XP Professional on a new portable computer that will be used by one of the company's software developers. You test the computer after you complete the installation and find out that the computer functions properly. The computer contains a 6-GB hard disk and a removable 4-GB hard disk. The 6-GB hard disk is configured as drive C, and the removable hard disk is configured as drive D. You install Windows 98 on drive D and deliver the computer to the software developer. The software developer reports that the computer does not start when drive D is not connected. Instead, the computer briefly displays an operating system menu, and then it displays an error message stating that an operating system could not be found. When drive D is connected, the computer starts Windows 98. You need to configure the computer so that it starts Windows XP Professional whether or not drive D is connected. What should you do?（）

• A、Modify the computer's BIOS so that it automatically detects whether drive D is connected.
• B、Modify the computer's BIOS so that drive C is first in the computer's boot order. 
• C、Modify the Boot.ini file on the computer by changing the default= entry to the following value: multi(0)disk(0)rdisk(0)partition(1)="Microsoft Windows XP Professional" /fastdetect.
• D、Modify the Boot.ini file on the computer by changing the entry for Windows 98 to the following value: D: "Microsoft Windows 98" /fastdetect.

第8题：

You are the administrator of a small network supporting Windows NT 4.0 computers. You configure a setup script to automatically upgrade Windows NT Workstation 4.0 computers to Windows 2000 Professional. When you attempt to test the process on a single computer， you receive this error message：  "The specified Setup script file （path：/unattend.txt） is inaccessible or invalid.  Contact your system administrator."    Which action will most likely resolve this error？ （）

• A、Add the UnattendedInstall="Yes" parameter to the [Unattended] section of your Unattend.txt file
• B、Add the UnattendMode=FullUnattended parameter to the [Data] section of your Unattend.txt file
• C、Add the UnattendedInstall="Yes" parameter to the [GuiUnattended] section   of your Unattend.txt file
• D、Add the UnattendMode=FullUnattended parameter to the [Unattended] section of your Unattend.txt file

第9题：

Your computer runs Microsoft Windows XP Professional. The computer also runs 20 third-party applications. You plan to upgrade your computer to Microsoft Windows Vista.  The functionality of the existing 20 applications must be maintained even after you upgrade your computer.  You need to ascertain whether the hardware and software on the Windows XP Professional computer will support the upgrade.  What should you do？（）

• A、Run the mbsacli.exe command.
• B、Run the winnt32.exe /checkupgradeonly command.
• C、Run the Microsoft Windows Vista Upgrade Advisor application.
• D、Compare the Microsoft Windows XP Professional system hardware against the Microsoft Windows Vista Hardware Compatibility List （HCL）.

第10题：

A user has a computer that runs Windows 2000 Professional. The user plans to upgrade the computer to Windows XP Professional. You need to instruct the user how to perform the upgrade. You must ensure that the user is only prompted to enter the Window XP product ID during the installation. Which command should you instruct the user to run?（） 

• A、sysprep.exe -nosidgen
• B、sysprep.exe -reseal
• C、winnt32 /duprepare
• D、winnt32. exe /unattend

第11题：

第12题：

第13题：

Which of the following Windows versions includes Windows Defender, by default?（）

• A、Windows Vista Home Premium
• B、Windows 2000 Professional
• C、Windows XP Pro
• D、Windows XP Pro x64
• E、Windows Vista Pro

第14题：

You are the administrator of 10 Windows XP Professional computers for your company. The computers are members of a Windows 2000 domain. Because the computers are used in a public area in the cafeteria, you audit all security events on the computers. A user named Marc reports that he was using one of the Windows XP Professional computers when the computer suddenly shut down with a STOP error. When the computer restarted, Marc attempted to log on by using the same user name and password that he used before. Marc received the following error message: "Your account is configured to prevent you from using this computer. Please try another computer." Marc states that he did not do anything to cause the STOP error to occur. You want to ensure that Marc can use this computer. What should you do?（） 

• A、On the computer, save and clear the security log, set the CrashOnAuditFail setting to 1, and restart the computer. 
• B、On the computer, modify the local audit policy so that system events are not audited, set the CrashOnCtrlScroll setting to 1, and restart the computer. 
• C、In the domain, modify Marc's Logon Workstations list to include the name of the computer.
• D、In the domain, modify Marc's account properties to unlock the account. 

第15题：

During the startup of a Windows XP Professional workstation, a message appears stating a service failed to start. Which of the following administrative areas will show what service failed?（）

• A、Registry utility
• B、MSCONFIG utility
• C、Control Panel
• D、Event Viewer

第16题：

A technician upgrades a computer from Windows XP Media Center Edition to Windows Vista Home Premium. After the upgrade Aero will not turn on. The system has a 2.4 GHz processor, 1GB of RAM, and a DirectX 7 video card. Which of the following will resolve this issue?（）

• A、Aero cannot be used on Windows Vista Home Premium.
• B、Upgrade the video card to a DirectX 9 compatible card.
• C、Upgrade the video driver.
• D、Upgrade the RAM to 4GB

第17题：

A technician is attempting to remove a number of viruses from an infected system. The antivirus software in use is fully updated and has detected the viruses. However, a message stating that the file is in use appears when the technician tries to quarantine or delete the infected files. Which of the following can be done to resolve this issue?（）

• A、Change the permissions on the file.
• B、End the running process.
• C、Run the antivirus scan again.
• D、Use the command line to delete the file.

第18题：

A user is currently running Windows XP Media Center 32-bit and wants to upgrade to WindowsVista. An in-place upgrade is required. Which of the following versions can be used to accomplish this?（）

• A、Windows Vista Home Premium
• B、Windows Vista Home Basic
• C、Windows Vista Ultimate 64-bit
• D、Windows Vista Business 64-bit

第19题：

You have a computer that runs Windows Vista. You need to identify whether the computer can be upgradedto Windows 7.  Which tool should you use?（）

• A、Windows Anytime Upgrade for Windows 7.
• B、Windows Anytime Upgrade for Windows Vista.
• C、Windows 7 Upgrade Advisor.
• D、Windows Vista Upgrade Advisor.

第20题：

Your workgroup contains computers that run Microsoft Windows Vista and Microsoft Windows XP Professional.  Employees that use Windows XP Professional do not appear in the Invite people list of a Microsoft Windows Meeting Space meeting.  You need to ensure that all employees are invited to Windows Meeting Space meetings.  Which two actions should you perform？ （）

• A、Instruct all employees to sign in to the People Near Me feature.
• B、Install Service Pack 2 on all computers that run Windows XP Professional.
• C、Launch the Ease of Access Center window on all computers in the workgroup.
• D、Upgrade all computers that run Windows XP Professional to Windows Vista.
• E、Configure Microsoft NetMeeting on the computers that run Windows XP Professional to connect to the meeting.

第21题：

You are the desktop administrator for your company. You need to upgrade a Windows 98 computer to Windows XP Professional. Windows 98 is installed in a folder named C:/Win98.  You need to ensure that the computer's applications and settings are retained after the upgrade. You insert the Windows XP Professional CD-ROM into the computer and restart the computer. The text-based portion of Setup appears. The text on the screen states that Windows XP Professional will be installed in a folder named C:/Windows, not in the C:/Win98 folder.  You need to ensure that Windows XP Professional upgrades the existing Windows 98 installation. What should you do?（）

• A、Rename the C:/Win98 folder to C:/Windows. 
• B、Modify the installation settings in the text-based portion of Setup so that Windows XP Professional is installed in the C:/Win98 folder. 
• C、Restart the computer by using Windows 98. Then insert the Windows XP Professional CD-ROM into the computer and run Setup from the CD-ROM. 
• D、Use the Windows XP Professional CD-ROM to create a set of Setup floppy disks. Restart the computer by using the first floppy disk in the set to launch Setup.

第22题：

第23题：