Which of the following components of a laptop is NOT upgradeable?（）A、Ethernet LAN cardB、MotherboardC、Hard diskD、RAM

第1题：

第2题：

第3题：

When servicing a laptop, which of the following components usually requires the keyboard to beremoved before the component can be replaced?（）

• A、Processor
• B、Hard drive
• C、Battery
• D、Optical drive

正确答案:A

第4题：

When replacing a laptop’s hard drive, which of the following may need to be updated?（）

• A、The CD drive
• B、The network drivers
• C、The system OS
• D、The system BIOS

正确答案:D

第5题：

A technician has a laptop in for repair with a consistent video corruption issue. The issue is seen on the local display and on an external monitor. The issue happens on the BIOS setup screen as well as within Windows. Which of the following laptop components is MOST likely failing?（）

• A、VGA port
• B、LCD display
• C、Onboard video card
• D、Inverter

正确答案:C

第6题：

Which of the following is a common location of the CMOS battery in a laptop?（）

• A、Under the keyboard
• B、Behind the removable hard drive
• C、Under the removable CD drive
• D、Behind the laptop battery

正确答案:A

第7题：

A laptop typically has a physical switch to disable which of the following features?（）

• A、Bluetooth
• B、Hard Drive Impact Protection
• C、Data Encryption
• D、Wireless

正确答案:D

第8题：

Which of the following components should be removed prior to troubleshooting any server hardware failure？（）

• A、Memory in RAID
• B、Hard drives
• C、Third party memory
• D、Airflow baffles

正确答案:C

第9题：

A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).

• A、Boot into Safe Mode
• B、Replace the motherboard
• C、Uninstall the application
• D、Replace the hard drive
• E、Install more RAM

正确答案:A,C

第10题：

A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?（）

• A、Remove all of the memory
• B、Plug in the AC adapter
• C、Remove the hard drive and optical drive
• D、Clear the partitions on the hard drive

正确答案:B

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第15题：

A user’s laptop does not produce sound even though the volume settings are at maximum in theoperating system. Which of the following would MOST likely resolve this issue?（）

• A、A new sound card
• B、A new speaker
• C、A BIOS update
• D、A hardware volume control

正确答案:D

第16题：

A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?（）

• A、Touchpad
• B、Motherboard
• C、Keyboard
• D、External pointing device

正确答案:C

第17题：

Which of the following adapter cards allows I/O devices to be connected and transmits data using a POTS line?（）

• A、PCI tuner card
• B、PCI modem
• C、PCI SCSI
• D、PCI Ethernet

正确答案:B

第18题：

Which of the following laptop components will MOST likely need replacing within the first threeyears of use?（）

• A、Battery
• B、Processor
• C、Memory
• D、Backlight

正确答案:A

第19题：

Which of the following is an example of a hot swappable component on a laptop?（）

• A、Internal wireless adapter
• B、CPU
• C、PCMCIA card
• D、RAM

正确答案:C

第20题：

An executive’s laptop screen has been damaged and will not power on. Which of the following is the FASTEST way to get the executive back online?（）

• A、Pull the hard drive and install it in a spare laptop of the same make and model.
• B、Replace the motherboard on the laptop.
• C、Build the executive a temporary laptop and attempt to repair the damaged one.
• D、Replace the backlight on the laptop.

正确答案:A

第21题：

Which of the following laptop hardware components requires a re-soldering process in order toreplace properly?（）

• A、Mini PCIe wireless card
• B、Heat sink
• C、DC jack
• D、Li-Ion battery

正确答案:C

第22题：

Your computer has the following hardware configuration：  512 MB of RAM 1 0-GB hard disk  933-MHz processor  64-MB video adapter.  You want to install Microsoft Windows Vista on this computer.  You need to identify which hardware component fails to meet the minimum hardware requirements.  Which hardware component should you choose？（）

• A、memory
• B、processor
• C、hard disk
• D、video adapter

正确答案:C

第23题：