A technician has been asked to ensure a PC is supplied with power for a short time, during apower failure. The technician should install which of the following devices to ensure thisrequirement is easily met?（）A、Backup power generatorB、Uninterruptable pow

第1题：

A technician does not have power to a PC. Which of the following tools should the technician use to check for electricity?（）

• A、Cable tester
• B、Power supply tester
• C、Tone generator
• D、Multimeter

第2题：

A technician has installed a new motherboard in a workstation, but after hardware tests, themotherboard has failed. Which of the following should the technician do FIRST before replacingthe motherboard? （）

• A、Reseat all power connections.
• B、Remove the CMOS battery.
• C、Install the graphics card.
• D、Ground to the case.

第3题：

A technician works for a company that has recently been affected by a virus. The virus entered the network by using port 6000. Port 6000 is used by an application located on a server. The technician has been asked to block this port on all servers and computers except for the one server which uses this port. Which of the following should the technician do？（）

• A、Update the antivirus application
• B、Install critical update security patches
• C、Adjust the software firewall settings
• D、Replace the current antivirus program

第4题：

The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?（）

• A、The memory
• B、The CMOS battery
• C、The PCIe power jack
• D、The processor for chip creep

第5题：

A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?（）

• A、Faulty RAM
• B、240 volt Kitchen outlets
• C、Power Brownouts
• D、Excessive Heat

第6题：

A server technician has been attempting to install an operating system on the company test server for several days. The technician has experienced error messages at several points of theinstallation and the system has frozen during various parts of the boot process. The technician has replaced the power supply， graphics card and installation disk with known good components.Which of the following could be causing these issues？（）

• A、Storage driver not loaded
• B、Fragmented hard drive
• C、Damaged or faulty NIC chipset
• D、Damaged or faulty system board
• E、Memory incompatible with the processor
• F、Missing voltage regulator

第7题：

A technician is dispatched to install additional RAM in a computer. The technician unplugs thesystem from the power source, and removes the cover of the PC. Which of the following shouldthe technician do NEXT?（）

• A、Update the BIOS for compatibility.
• B、Put on an ESD strap.
• C、Use an anti-static bag to hold the RAM while installing.
• D、Clean out the PC with compressed air.

第8题：

A technician arrives in Germany and discovers that when their PC is plugged into the outlet, nopower is received. Which of the following actions should the technician take to get the PC tooperate?（）

• A、Change the BIOS settings to the local time
• B、Adjust the voltage selector switch
• C、Attach a 220 volt power strip from the current region to the PC
• D、Attach a 120 volt battery backup power supply to the PC

第9题：

A technician wants to verify a remote printer that has been power cycled is back online. Thetechnician would use which of the following commands and switch?（）

• A、tracert -t
• B、ipconfig /renew
• C、ping –t
• D、nslookup -ttl

第10题：

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第13题：

A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?（） (Select TWO).

• A、Set the clear password jumper on the motherboard
• B、Enter the BIOS setup and select the clear password setting
• C、Remove the power cord from the power supply and then plug it back in
• D、Power cycle the PC
• E、Remove the CMOS battery for 15 minutes

第14题：

A technician is testing a power supply for correct output voltages at the HDD power connector. Which of the following voltages should the technician expect for a correctly working power supply?（）

• A、6V
• B、9V
• C、12V
• D、24V

第15题：

A technician is building a Windows 2008 server and has installed a motherboard， processor， and power supply. Which of the following optical drives should the technician install？（）

• A、Flash Drive
• B、DVD-RW
• C、CD-ROM
• D、SSD

第16题：

A technician suspects the AC voltage into a PC power supply is bad. Which of the following toolswould MOST likely be used to confirm the diagnosis?（）

• A、Multimeter
• B、Oscilloscope
• C、Cable tester
• D、Power supply tester

第17题：

A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).

• A、CPU fan
• B、RAM
• C、Hard drive
• D、Power supply
• E、Video card

第18题：

In order to ensure there is proper airflow in a new computer, which of the following should be performed?（）

• A、Install a passive hard drive cooler.
• B、Unplug the redundant power cables from the motherboard.
• C、Install rounded IDE cables.
• D、Drill holes in the PC's case to create more airflow

第19题：

A technician has a PC that has no Internet connection. The IP address for the PC is 169.254.XXX.XXX. Which of the following should be checked FIRST?（）

• A、DHCP settings
• B、BIOS settings
• C、DNS settings
• D、Power settings

第20题：

A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）

• A、Remove network connections
• B、Remove the RAM
• C、Self ground on the computer case
• D、Disconnect power to PC

第21题：

A technician is servicing the Human Resource director’s computer which contains payroll software and salary information. Which of the following should the technician do to ensure confidentiality of the payroll information?（）

• A、Backup the confidential data to the technician’s USB drive to ensure nothing is accidently deleted.
• B、Uninstall the payroll software to ensure confidentiality.
• C、Have the director remove sensitive data before the computer will be repaired.
• D、Perform needed repairs while avoiding sensitive data.

第22题：

第23题：