A commercial customer will soon send out a Request For Pricing （RFP） for a new large database server.  Why would a pSeries technical specialist try to influence the customer to base the requirements on performance （TPC-C， Ideas International Relativity， O

第1题：

A university researcher needs a large server with high numeric computing capacity to do computational fluid dynamics calculations.  The pSeries technical specialist has a recent pSeries and RS/6000 Performance Report.  Which of the following tables should be consulted to advise the customer concerning relative performance of various models？（）

• A、rPerf
• B、ROLTP
• C、SPECfp
• D、SPECint

第2题：

A sales specialist is presented with a very large， complex opportunity. The customer is in the process of identifying business requirements.  Which of the following tasks is most important to position IBM as the leader to capture this opportunity？（）

• A、Call the IBM Client Representative and ask the rep to influence the company’s executives.
• B、Develop a strategy to better understand and possibly influence the customer’s success criteria.
• C、Using IBM’s opportunity management system， request a technical team be formed to design a solution.
• D、Nominate the customer for a funded IBM Server Consolidation study.

第3题：

After visiting several customers， the pSeries technical specialist returns to the office late in the day and makes a list of the various customer requests.  The specialist decided to complete at least one task before leaving for the day.  Which of the following is most important to complete immediately？（）

• A、Send a flyer on new p5-520. 
• B、Provide shipment delivery status.
• C、Order a new system per the purchase order.
• D、Retrieve and send a whitepaper on SCSI performance.

第4题：

A customer needs both a database and application server to communicate over a network.  The new systems will be connected to the same network as the current IBM equipment with known IBM serial numbers.  How could a pSeries technical specialist best determine which type of network card is appropriate， without making an additional call to the customer？（）

• A、Use an Inventory Services retrieval to show adapter features.
• B、Retrieve previous eConfig proposals to see what others had shown.
• C、Call the Account Executive to ask what the customer has used in the past.
• D、Query the Supportline problem record database for the customer and LAN keyword matches.

第5题：

A customer is interested in obtaining an AIX solution from IBM.  They have two primary global requirements：   ？ Availability （although HACMP is not required）   ？ Low cost   Which of the following approaches should the pSeries technical specialist use to meet the customer’s requirements and ensure customer satisfaction？（）

• A、Design the least-cost solution to prevent the competition from winning the business.
• B、Design a disaster recovery （DR） solution and convince the customer why DR is important to their business.
• C、Use the HACMP specialist to design the solution and include HA SmoothStart services as part of the proposal.
• D、Design a solution with redundant parts and explain to the customer the incremental cost associated with the redundancy.

第6题：

A customer is ready to order a pSeries solution.  However， the pSeries technical specialist is unsure whether the customer preferred the fibre channel or the external SCSI disk attachment option.  What is the most appropriate action for the specialist to take next？（）

• A、Ask the customer to confirm which option is best for their environment.
• B、Order the fibre channel option and purchase a converter later if necessary.
• C、Order both SCSI and fibre channel adapters to cover both potential options.
• D、Inform the customer that fibre channel was selected for performance reasons.

第7题：

When designing a single tier AIX database solution for a customer， what other technical specialist would be most instrumental in putting together a total solution and why？（）

• A、xSeries specialist，as the customer may have some Intel-based systems.
• B、Hardware customer engineer，as they will be installing the entire solution.
• C、Services specialist，as they can provide education recommendations for the entire solution. 
• D、Storage specialist，as the customer may need disk to store the data and tape to backup the data.

第8题：

The pSeries technical specialist is discussing a proposed solution for a commercial application that contains the following options： p670， p690， and p5-570. The customer asks why a p655 was not considered as a solution.  The customer’s requirements include the following：   ？ Eight 1.5 or 1.7GHz processors   ？ 64GB memory   ？ 12 fibre adapters   ？ 11 network adapters   ？ An estimated 25% growth in the next year   What is the most appropriate response to the customer？（）

• A、The p655 is much more expensive than the other solutions.
• B、The p655 would be at full capacity and would have no room for the growth.
• C、The p655 is an HPC system and should never be used in a commercial situation.
• D、The p655 does not support more than 20 adapters so could not accommodate the requirements.

第9题：

A Sales Specialist receives an email from a customer， requesting information on IBM’s best Server Consolidation solution. How should the Sales Specialist proceed？ （）

• A、Send the customer information on VMware
• B、Send the customer information on IBM BladeCenter 
• C、Call the customer to ask why they are consolidating
• D、Send the customer information on IBM System P

第10题：

A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers.  The pSeries technical specialist has received a call to say that the existing HMC （7315） cannot connect to the new server.  How can the specialist help the customer？（）

• A、Explain to the customer that they need an additional HMC for the POWER5 system.
• B、Obtain a PO from the customer to purchase additional serial connections to the HMC.
• C、Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.
• D、Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.

第11题：

第12题：

第13题：

Which IBM resource should be used to validate the results from a Disk Magic study PRIOR topresenting the final storage solution and pricing to a customer?（）

• A、Customer Engineer 
• B、Storage Sales Specialist 
• C、Competeline Representative 
• D、Field Technical Storage Specialist (pre-sales)

第14题：

A major account is considering migrating from a proprietary Unix server to a Linux and Intel-based platform. They are not sure if the Intel-based server will be able to handle the workload of the Unix server.  What would be the best strategy to win with an IBM solution？（）

• A、Suggest to the customer to send their administrator to IBM System x training class to learn more about IBM Intel based servers.
• B、Propose a try and buy option and offer to help the customer in sizing the new Linux server. Engage the system Engineer on this opportunity.
• C、Introduce the IBM pSeries Unix product specialist to the account because IBM operating system （AIX） offers an open Unix solution.
• D、Direct the customer to the IBM Web site to help with sizing and System x server models and types. Follow-up with the customer to answer any sizing question.

第15题：

A customer is ordering a new p650 server to be placed into an existing OEM 42U 19-inch rack containing only two p630 servers.  This is the first p650 in the enterprise.  What is the most important question that the pSeries technical specialist should ask the customer before the order is placed？（）

• A、Have the PDU requirements been met？
• B、Are there sufficient KVM connections？
• C、Is there sufficient service clearance？
• D、Is there sufficient space in the existing rack？

第16题：

A customer wants to upgrade an existing pSeries system.  In addition to retrieving the IBM configuration records， what else should be done to ensure an accurate upgrade quote is provided？（）

• A、Request that the pSeries technical specialist provide the discount percentage to the customer.
• B、Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.
• C、Confirm with the customer that the installed inventory accurately reflects what is actually installed.
• D、Provide options to the customer so they can choose the most appropriate upgrade for their environment.

第17题：

A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them.  Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）

• A、The technical support specialist has completed a UNIX course at college.
• B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.
• C、The technical support specialist’s company sells $3M of UNIX computer systems every year.
• D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.

第18题：

A customer is getting ready to install a new pSeries system into their data center.  They are concerned about providing the appropriate clearance around their 7014-T42 to allow for maintenance.  What reference material should the pSeries technical specialist provide to the customer？（）

• A、Sales Manual
• B、Announcement Letter
• C、Site and Hardware Planning Information
• D、Adapter， Devices， and Cable Information for Multiple Bus Systems

第19题：

A customer plans to order several new pSeries systems and is concerned that the additional heat load may overwhelm the current air-handling system.  How might the pSeries technical specialist aid the customer in addressing their concern？（）

• A、Direct the customer to the Installation Guide for each system to identify the power requirements.
• B、Direct the customer to engage their site personnel to ensure the proper power connectors are provided to support the systems.
• C、Direct the customer to the Site and Hardware Planning Information and review the system requirements for each new pSeries system.
• D、Direct the customer to the Site and Hardware Planning Information to confirm that enough space is available in the rack to allow for proper airflow.

第20题：

A customer has a new p5-550 running AIX 5.2 that is SAN-attached to a FAStT900.  They have encountered hangs lasting over a minute on their new system during application load testing.  They called the pSeries technical specialist for advice.  Which of the following would be the most appropriate questions to determine their next step in resolving the problem？（）

• A、Are there any errors in the error log？ Do they indicate any hardware or software errors？
• B、Has performance data been collected？ What do the results show in terms of I/O statistics？
• C、Has performance data been collected？ What do the results show in terms of CPU utilization？ 
• D、What type of SAN switch is the customer using？ What are the microcode levels on the switch？

第21题：

A customer needs an Oracle Database Server. Based on the customer’s sizing data， the IBM Oracle Competency Center has determined that the server requirements can be met with a 4-way p5-550 or a 4-way p5-570.  If the pSeries technical specialist proposes a p5-570 versus a p5-550 system， what key differences should be pointed out to the customer？（）

• A、The p5-570 is rack mounted but the p5-550 is not.
• B、The p5-570 will provide more growth， but at a higher cost.
• C、The p5-570 is 200-240 volt only and the p5-550 is 110 volt only.
• D、The p5-570 needs a special feature to become a deskside machine.

第22题：

The account team is putting together a very complex solution for the customer.  During the solution design phase， many of the customer’s requirements have changed and additional requirements are being identified.  What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction？（）

• A、Use eConfig to configure and validate each pSeries and p5 system.
• B、Engage Advanced Technical Support to review any outstanding technical issues.
• C、Confirm with the customer that the solution design meets their requirements.
• D、Perform a Pre-Install Solution Assurance Review to validate required power requirements.

第23题：