3 Mark Howe, Managing Director of Auto Direct, is a victim of his own success. Mark has created an innovative way
of selling cars to the public which takes advantage of the greater freedom given to independent car distributors to
market cars more aggressively within the European Union. This reduces the traditional control and interference of the
automobile manufacturers, some of whom own their distributors. He has opened a number of showrooms in the
London region and by 2004 Auto Direct had 20 outlets in and around London. The concept is deceptively simple;
Mark buys cars from wherever he can source them most cheaply and has access to all of the leading volume car
models. He then concentrates on selling the cars to the public, leaving servicing and repair work to other specialist
garages. He offers a classic high volume/low margin business model.
Mark now wants to develop this business model onto a national and eventually an international basis. His immediate
plans are to grow the number of outlets by 50% each year for the next three years. Such growth will place
considerable strain on the existing organisation and staff. Each showroom has its own management team, sales
personnel and administration. Currently the 20 showrooms are grouped into a Northern and Southern Sales Division
with a small head office team for each division. Auto Direct now employs 250 people.
Mark now needs to communicate the next three-year phase of the company’s ambitious growth plans to staff and is
anxious to get an understanding of staff attitudes towards the company and its growth plans. He is aware that you
are a consultant used to advising firms on the changes associated with rapid growth and the way to generate positive
staff attitudes to change.
Required:
(a) Using appropriate strategies for managing change provide Mark with a brief report on how he can best create
a positive staff response to the proposed growth plans. (12 marks)
第1题:
Ⅲ. Cloze (30 points)
Directions: For each blank in the following passage, there are four choices marked A, B, C and D. Choose the one that is most suitable and mark your answer by blackening the corresponding letter on the Answer Sheet.
Times have changed and the ideas of the young and the old about the same thing are often ill contra diction. For example, parents and teenagers often disagree about the amount of freedom and responsibility that young people (21) to have. The teenager is more independent and often wants to be (22) to choose his own friends, select his own courses in school, plan for his own vocational (23) , and earn and spend his own money, and generally (24) his own life in a more independent (25) than many parents are able to (26) .
Most problems (27) teenagers and their parents yield to (导致) (28) planning and decision making. Within ally particular family, (29) are avoided and problems are solved when all of the persons take (30) in the situation, and (31) in working it out. (32) parents and young people learn how to get (33) well with each other and develop skills in understanding and (34) understood, even (35) most difficult problems are relieved and a situation might appear that teenagers and their parents can some times see eye to eye.
21. A. is
B. should
C. will
D. are
21.答案为D 此处测试基本句型。看选项,注意其中的is和are,它们都可以与to have连用。英文中的be to do为一种句型,be to后面接动词不定式,用于表示“责任、义务、意图、约定、可能性”等,一般翻译成“必须”。在本句中,决定be的形式的词为people,故选D为答案。
第2题:
阅读短文,判断句子正误,正确的写T,错误的写F 。
In recent years, the Chinese auto industry has seen rapid growth, with the demand on private cars rising sharply in Chinese cities since 2002.
By 2009, China has replaced the U.S. to become the world's largest auto market. As an important part of the world car industry, the global auto industry will shift further to China. This brings historical opportunity to China's auto market.
Currently, both the development of China's auto market and the changes in consumer demand for vehicles are ever -increasing. China's auto industry will continue to grow in the next decade. It means there is still huge room for its development. China has an urban population of more than 600million. It also has a huge agricultural vehicle market in the rural areas. Hence, there is no doubt for China's development of auto industry. That is also the reason why the world's auto producers are paying more attention to the Chinese market.
()26. The demand on private cars increased greatly in Chinese cities since 2002.
()27. China has become the world's largest auto market.
()28. China's auto industry tends to decrease in the next decade.
()29. China has an urban population of less than 600 million.
()30. The reason why the world's auto producers are paying more attention to the Chinese market is that China's auto industry developed very quickly.
参考答案:26-30:T T F F F
第3题:
III阅读理解(20分)
A
There are many different kinds of cars in the world. My uncle thinks this is because cars are like their drivers. He says: "Rich people have expensive cars,big people have large cars,and old people drive old cars. "But I don-t agree with him.
My neighbor,Mrs Hill,is 82 years old. She drives only to the bank on Tuesdays. She never drives more than 30 kilometers an hour. Do you think Mrs Hill has a very old and small car? No! Her car is new.lt-s very large,and it can g0 200 kilometers an hour!
My friend Mike is an artist. He draws beautiful pictures with lots of colors. But his car is black! Mrs Bates has a very,very old car.lt often has engine trouble. Does she drive that kind of car because she is poor? No,she has four factories and two million dollars in the bank. My aunt Mary has a very small car. Every Sunday,she.drives to the country with her husband,her three children,her mother and their dog.
Now,you have read about some people and their cars. Do you agree with my uncle? Maybe your family have cars. Do you want to say something about them?'
( )21. What does the writer-s uncle think of cars and their drivers?
A. Big people drive small cars.
B. Old people drive new cars.
C. Poor people have expensive cars.
D. Rich people have dear cars.
第4题:
第5题:
第6题:
第7题:
第8题:
第9题:
第10题:
Solar power is cleaner than fossil fuels, and it involves less geopolitical risk.
In most of the northern hemisphere, it can be expected that more than 150 days a year will be cloudy.
No system exists for storing solar energy for a car’s use when the car is not in direct sunlight.
No one has yet introduced a commercially viable process for mass-producing solar cells that convert more than 10 percent of incoming sunlight into usable energy.
Consumers accustomed to the rapid acceleration of gasoline-powered cars will not accept the weak acceleration of solar-powered cars.
第11题:
More and more Japanese cars are sold in Detroit recently.
Domestic cars still hold the bigger market share in America.
Chrysler’s market share has never been surpassed by Toyota.
Korean cars are less popular than Japanese cars in America.
第12题:
Some consumers worry that discounted cars are more likely to be defective.
The car manufacturer had not been effective in controlling the production costs of the cars, and these rising costs ate into the manufacturer’s profits.
Although dealers requested large numbers of the cars at discounted prices, they generally sold the cars at the normal retail price, thereby keeping more of the profit for themselves.
Many consumers buy large-ticket items, such as cars, only when they are on sale.
The manufacturer’s intensive advertising campaign did not sufficiently emphasize the cars’ high levels of performance on road tests.
第13题:
PPHC and Gooseneck are two organizations that do similar community work. Each has hired a new staff member to make contact with and provide services to new parents.
Elaine has accepted a job with PPHC. She has a degree in psychology but has never done this type of work before. On her first day, after showing her to her desk and introducing her to colleagues, the director gives her a town map and a list of the names of the families she will be responsible for, and wishes her luck. After lunch, Elaine sets out to contact the families, worried about what she'll do or say when she meets them.
Mark has a degree similar to Elaine's, and has just been hired by Gooseneck. On his first day, he learns that his job will consist of training for the next week. Mark spends two days going on family visits with experienced staff members, and discusses with them what they did and why. He role-plays some situations with other staff members, and gets some direct instruction from them. By the following week, when he's on his own, he feels he has a pretty good idea of what he needs to do, and how to go about it. And he knows that his training will continue.
Which situation would you rather be in, being thrown into the thick of things with no training or being trained to prepare for the work you're going to do?
21. What are PPHC and Gooseneck?
A. They are two companies that do similar business.
B. They are two organizations that do different community work.
C. They are two organizations that do similar community work.
22. Which degree does Elaine have?
A. Psychology degree.
B. Physiology degree.
C. Sociology degree.
23. Which of the following statements is true according to the passage?
A. Elaine has done this type of community work so her organization doesn't provide staff training.
B. Mark has a clear idea of his job after the training.
C. Mark knows his training comes to an end.
24. How is Mark trained to be prepared for his work?
A. Mark spends two days on family visits with experienced staff members and discuss with them.
B. Mark role-plays some situations with other staff members and gets some direct instruction from them.
C.Both A and B.
25. What is the main idea of the passage?
A. The importance of training.
B. Different training ways.
C. Elaine's and Mark's work experience.
参考答案:21-25:CBBCA
第14题:
Motor vehicles powered by the internal combustion engines are responsible for over 80 percent of the deadly carbon monoxide as well as the cancer-causing substances in the air. Eighty-nine percent of the vehicles on the road in Massachusetts are privately owned and are often operated with only one person in the car. If people would use public transportation instead of their cars, air pollution levels could be significantly lowered. Thirty percent of the land in downtown Boston is devoted to cars. Where there are garages, there could be gardens. Where there are highways, there should be homes and places to work and play. Studies show that people today show a greater hearing loss with age than ever before. Much of this is due to car-horns, loud engines and general traffic noise.
The cost of a personal car is high to the individual. The average person pays about $2,000 per car per year in gasoline, insurance, taxes, and maintenance. But for society as a whole, personal cars are a luxury we cannot afford. We pay in death from auto accidents, in poor health from air pollution, in loss of hearing from noise pollution, and in the destruction of our cities by the ever-increasing number of highways.
1、It is ____ that are the main cause of the air pollution in Boston.
A、vehicles in general
B、the public transportation systems
C、carbon monoxides
D、personal motor vehicles
2、The writer’s purpose in writing this article is to _____.
A、remind people of the danger of air pollution
B、warn people of the danger of accidents
C、urge people to use private cars as less as possible
D、ask the Boston government to build more homes and gardens
3、According to the last paragraph, ______.
A、the cost of personal cars is high to the individuals but not to the society
B、an average car costs about $2,000 inBoston
C、personal cars are so expensive that most people cannot afford
D、society as a whole suffers much from the ever-increasing number of cars
4、It is implied but not stated that ______.
A、garages, highways and parking areas occupy nearly one third of the total Boston downtown area.
B、because of highways, people in Boston have no more homes and places to live, work and play.
C、C garages have replaced most of the gardens in Boston
D、Boston is the most seriously polluted city in the U.S.
5、The best title for this passage is “ ______.”
A、Air Pollution in Boston
B、More Homes, More Plays for People
C、Cars Are Too Expensive
D、Public Transportation, A Solution to Air Pollution
第15题:
As compared to carbon dioxide, dry chemical has which advantage? ______.
A.Cleaner
B.Effective on metal fires
C.Greater range
D.More cooling effect
第16题:
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第18题:
第19题:
第20题:
第21题:
第22题:
Mechanical cars are the most expensive.
Radio-controlled cars are the most expensive.
Radio-controlled cars are cheaper than remote-controlled cars.
Mechanical cars are more expensive than remote-controlled cars.
第23题:
It has more advantages when the gas price is rising.
There is a selling dropping of all sizes of it.
Its place is replacing by more economical cars.
Its best-selling time is coming.